Reece USA

Assistant Manager - (Actrol) Broadmeadow

Reece USA  •  State of New South Wales, AU (Onsite)  •  4 hours ago
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Job Description

Assistant Manager - (Actrol) Broadmeadow

About Actrol

We keep things cool!

We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located across 900+ branches globally. As part of the Reece group, Actrol is the home of all things refrigeration. Whether it’s a small fridge or walk-in unit, we help fridgies to keep it cool.

About the Role

As part of the leadership team in Broadmeadow, you will support local technicians and tradespeople access all the products they need to maintain essential refrigeration services. This role is a blend of customer relationship building, team leadership, and daily store operations, all aimed at maintaining a high standard of service and customer satisfaction.

Key Responsibilities

  • Deliver customised customer service solutions, meeting the unique needs of our trade customers.
  • Oversee staff management, ensure adherence to OHS protocols, and coordinate branch upkeep to support a smooth and efficient operation.
  • Take ownership of areas such as debt management, resolving customer complaints and building customer relationships.
  • Foster strong relationships with customers and encourage staff to develop positive, lasting customer connections.

We’d love to hear from you

  • Previous experience in retail management or customer service and enjoys helping customers both in person and over the phone
  • A clean, valid driver’s licence
  • Competency in using Point of Sale systems or being able to pick up new systems quickly.
  • Wanting to develop your career - either locally, within our network

Our perks and benefits

  • Performance based bonuses
  • Paid annual leave
  • Continuous learning and development programs to support your career goals
  • Generous discounts for those looking to renovate their bathroom or kitchen
  • Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
  • Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

Reece USA

About Reece USA

Ever since our founder, Harold Joseph Reece, began selling plumbing products from the back of his truck in Australia in 1920, we’ve been committed to helping tradesmen and tradeswomen get the job done right.

Over 100 years later, we’re continuing to build the future with team members committed to improving the lives of our customers and our people by striving for greatness every day.

Our family of brands, formerly MORSCO Inc., in the USA serve the Plumbing, HVAC, Waterworks and Bath + Kitchen industries. Our 12 brands include DeVore & Johnson, Express Pipe & Supply, Farnsworth Wholesale Company, L&B Pipe & Supply, Morrison Supply, Murray Supply, Wholesale Specialties, MORSCO HVAC Supply, Fortiline, Todd Pipe, Schumacher & Seiler and Expressions Home Gallery.

We have a strong caring culture that supports each other, along with the communities where we live and work.

We are part of an industry that plays an important role in the health of society. The future here is bright. And with us, you’re empowered to make a difference. Within a strong team environment, our people are encouraged to grow. What you can accomplish here is limitless. Which is why for many or us, this is our “forever company.”

Help us build the future together at careers.reece.com.

Industry
Wholesale & Distribution
Company Size
1,001-5,000 employees
Headquarters
Dallas, Texas
Year Founded
Unknown
Website
reece.com
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