Job Description

Why join us?

Issuer Services supports internal and external stakeholders by providing end-to-end operational services across financing and capital markets activity. You will work in a dynamic environment with exposure to multiple products, markets and stakeholders, where accuracy, control and client focus matter. The role offers opportunities to build strong operational expertise, strengthen risk and control discipline, and contribute to continuous improvement through better processes and meaningful management information.

What you will do:

• Authorise and oversee daily processing and administration activities across a portfolio of transactions, ensuring delivery within agreed timelines and service levels.
• Validate and monitor key lifecycle events, including set-up in relevant systems, ongoing servicing, cash movements, amendments, maturity processing and closure.
• Ensure completion of all mandatory checks in line with internal standards, policies and global requirements.
• Proactively identify, investigate and resolve issues, escalating where required to protect service quality and customer outcomes.
• Compile, analyse and present management information reports to senior stakeholders to support performance, capacity and risk oversight.
• Support consistent use of reporting tools, templates and operational procedures, contributing to continuous improvement and stronger controls.

What you will need to succeed in the role:

• Post-graduate diploma or degree in any discipline, with aspirations commensurate with the position.
• At least 1.5 years of experience in the securities industry or a related financial services environment.
• Cost awareness, with the ability to support resource efficiency and effective workload management.
• Payment processing or settlement experience is preferable.
• Fluency in spoken and written English.
• Mandarin/Cantonese capability is good to have