This role is primarily responsible to ensure risk & compliance to Operational / Process Controls, Service Delivery, Fraud Risk Assessment, Client Contracts and Organizational Policies and Procedures in client area.
Provide support and guidance to operations during internal/external audits
Act as independent reviewer and evaluation body to ensure that compliance issues/concerns within client area are being appropriately evaluated, investigated and resolved.
Identify potential areas of compliance vulnerability and risk; develop/implement corrective action plans for resolution of problematic issues and provide general guideline on how to avoid or deal with similar situations
Provide reports on a regular basis, and as directed or requested, to keep senior management informed of the operations and progress of compliance efforts
Educating and training employees on compliance guidelines
This role is primarily responsible to ensure risk & compliance to Operational / Process Controls, Service Delivery, Fraud Risk Assessment, Client Contracts and Organizational Policies and Procedures in client area.
Provide support and guidance to operations during internal/external audits
Act as independent reviewer and evaluation body to ensure that compliance issues/concerns within client area are being appropriately evaluated, investigated and resolved.
Identify potential areas of compliance vulnerability and risk; develop/implement corrective action plans for resolution of problematic issues and provide general guideline on how to avoid or deal with similar situations
Provide reports on a regular basis, and as directed or requested, to keep senior management informed of the operations and progress of compliance efforts
Educating and training employees on compliance guidelines
Regulatory & Compliance Knowledge
Bachelor’s degree in banking and finance, law, business administration, or a related field (a master’s degree is a plus).
3-5 years of experience as a Compliance Officer mainly in Banking industry (Compliance and financial services regulation)
Experience in risk management inbanking
Soft Skills / Others
Excellent communication skills
Highly analytical and attention to details
Strong leadership and interpersonal skills; must exhibit good independent judgement
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
