Job Description

Zaxbys Assistant Manager Job Description

"Consistently Create Encore Experiences that Enrich Lives One Person at a Time"

We are looking for an Assistant Manager who is ready to lead, grow, and help build a team people are proud to be part of.

This is not just a position for someone who wants to run shifts. We are looking for someone who wants to move up, develop others, and build a long-term career in restaurant leadership. The right person brings positive energy, strong communication, accountability, and a willingness to jump in wherever the team needs them.

Our culture is built around teamwork, urgency, organization, recognition, and doing things the right way. We believe great leaders set the tone, communicate the game plan, coach in the moment, and never ask the team to do something they would not do themselves.

What You'll Do

• Lead organized, energetic, and successful shifts
• Communicate a clear game plan so every team member knows their role
• Coach, train, and develop team members throughout each shift
• Recognize great performance and address missed expectations quickly
• Create a positive, respectful, and team-focused work environment
• Deliver fast, accurate, and friendly service to every guest
• Maintain high standards for food quality, cleanliness, safety, and organization
• Monitor speed of service, labor, waste, guest satisfaction, and daily performance goals
• Ensure the restaurant stays ready for inspections, visits, and busy periods
• Handle cash, safe counts, deposits, inventory, and administrative tasks accurately
• Support hiring, onboarding, training, and employee development
• Help identify future leaders and prepare them for their next opportunity
• Step into any position when needed and lead from the front
• Address problems when they happen instead of allowing them to grow
• Support the General Manager with staffing, scheduling, accountability, and store results

Who We're Looking For

We want leaders who:

• Bring positive energy without sacrificing accountability
• Communicate clearly, respectfully, and confidently
• Work with urgency while maintaining quality and accuracy
• Take ownership of their shift, team, and results
• Stay calm and solution-focused during busy or challenging moments
• Are dependable, professional, organized, and consistent
• Can give and receive feedback without taking it personally
• Follow through on commitments and hold others to the same standard
• Care about developing people, not just completing tasks
• Want to grow into higher-level leadership roles
• Understand that great culture is built through daily actions
• Believe in staying ready instead of getting ready

Qualifications

• Previous restaurant, retail, hospitality, or leadership experience preferred
• Strong communication, organization, and problem-solving skills
• Ability to lead and motivate a team in a fast-paced environment
• Ability to work a flexible schedule, including nights, weekends, and holidays
• Reliable transportation and dependable attendance
• Ability to complete required training and certification programs
• Willingness to learn every area of the restaurant
• Desire to grow into additional leadership opportunities

What Success Looks Like

A successful Assistant Manager creates organized shifts, builds trust with the team, communicates expectations clearly, and follows through consistently.

They coach in the moment, recognize wins, correct issues quickly, protect the guest experience, and leave the restaurant better than they found it.

They understand that speed matters, cleanliness matters, food quality matters, culture matters, and people matter.

Most importantly, they are always working toward the next level while helping others grow along the way.

Benefits and Perks

• Competitive pay of $16–$19 per hour
• Health insurance benefits for eligible team members
• 401(k) retirement benefits for eligible team members
• Employee meal benefits
• Hands-on training and ongoing coaching
• Leadership and career-development opportunities
• Opportunity to advance into higher-level management roles
• Supportive, team-focused work environment
• Recognition for strong performance and growth

Why Join Our Team?

We are building more than a restaurant team. We are building future leaders.

You will be challenged, supported, coached, and given opportunities to grow. If you are ready to bring the energy, hold the standard, develop people, and take your career to the next level, we want to meet you.

Apply today and show us what you bring to the team.

Acknowledgement of Expectations

I acknowledge receipt of this document and agree to adhere to the requirements provided. I additionally acknowledge that changes to the scope of my position may occur with or without notice. I agree that I can perform the job functions set forth herein with or without reasonable accommodation. I further understand that this job description does not constitute an employment contract with ZaxBax.