Job Description

**Posting Deadline: Please submit your application by 11:59 PM PST, June 22, 2026**

Position Type: Permanent

Together, Let’s Do Great Things!

We're a financial services co-operative with an expansive reach on Vancouver Island, the Gulf and Discovery islands and North Central BC. Joining us is your chance to work, and do good, locally. We are looking for an Assistant Manager, so if you’re passionate about improving people’s financial health and have proven experience with personal and business lending, deposit policies, practices, procedures and general branch operations, we’d like to hear from you.

What’s the role?

As an Assistant Manager, you will develop and deliver business growth while productively leading, coaching, and developing a team of representatives. By providing members with access to a full range of financial services, you’ll effectively build deeper relationships that improve the financial well-being of member’s and the organization. You’ll be responsible for identifying opportunities, networking and collaborating with key resources within the community and departments across all business lines to drive branch portfolio growth and achieve financial goals. The ideal candidate will proactively provide regular, results-based coaching for employees focusing on achievement of branch metrics and goals.

Requirements

What are we looking for?

• Successful completion of a Bachelor’s Degree or Diploma requiring 3-4 years of full-time study or equivalent combination of education and experience;
• 6-9 years of progressive financial experience;
• 3-4 years of progressive lending experience with lending limits;
• Advanced understanding of lending policies and procedures;
• Thorough understanding of credit union operations, principles and values.

Ideally, you are a flexible, collaborative team player with:

• A comprehensive understanding of insured lending programs (i.e., CMHC/Genworth);
• A solid understanding of the competitive environment in the financial marketplace, and local communities within the region;
• Proven social networking skills and an ability to connect with individuals inside and outside the organization;
• Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions and resolutions.

If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

What we offer you:

• Competitive salary
• A comprehensive benefits package including MSP, dental, and extended healthcare
• Employer paid RRSP benefit
• Ongoing support for education and career development

Who are we?

Established in 1946, Coastal Community Credit Union puts people's needs first and invests in communities across Vancouver Island, the Discovery and Gulf Islands, and in North Central BC. We’re proud of the legacy we’ve built and the things that make us who we are:

• We’re 100% member-owned, with all decisions made locally—right here in BC.
• We’re a growing organization with $5.6 billion in assets under management.
• Coastal Community helps improve the financial health of over 110,000 members as well as insurance and wealth clients through our 32 branches, 19 insurance offices, our business centres, plus our wide range of online and digital services.
• We believe in making meaningful contributions to the communities we call home through grants, education awards, sponsorships, and fundraising.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We take pride in offering a comprehensive total rewards package and a workplace culture that’s second to none. This includes a commitment to work/life balance, a substantial extended benefits package, an impressive 11.75% employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more! Join us and be part of a community that values your growth and success!

Career Band Range (Annual Salary) - $72,535.00 to $90,173.00

The posted salary range is designed to reflect a broad career band, encompassing a variety of roles within our organization and serves as a general guideline. Your final compensation will be tailored to your unique skills, experience, and the responsibilities of the role.

If this role resonates with your passion and skills, we would love to hear from you!