EXL

Assistant Manager

EXL  •  State of Kerala, IN (Onsite)  •  3 hours ago
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Job Description

To provide a high standard of allocation and reconciliation of receivables across all ledgers and reduction of debt owed an effective and efficient manner.

To provide a high standard of customer payments reconciliation, investigation of debt issues taking necessary actions to maximize debt collection within budgeted costs and agreed service standards for multiple ledgers

  • Basics accounting knowledge.
  • Sound knowledge of Cash Application, Wire, Lockbox, Manual and Auto Payments
  • O2C/AR Cycle
  • Understanding on Suspense Accounts, Unidentified payments, Aging reporting
  • Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency.
  • Providing coaching and feedback to team members to enable them to improve their performance
  • Handling Escalation
  • Provide inputs on process and system to the team
  • Ability to research on the exception item and being responsible to clear the aged items
  • Follow-up with Sales & other teams for any pending and unresolved items.

Competencies Required:

  • Good Knowledge in SAP S4
  • Assign work to the team members on a daily basis
  • Review daily transactions & monitor completion of work
  • Team management and Transaction Monitoring
  • Productivity Improvement
  • Client interaction, if required at supervisory level
  • Ensure compliance with internal policies and procedures, external regulations and information security standards
  • Management reporting and oversight
  • Leading a team of executives for checking, verifying, and validating data to ensure all details are correctly mentioned
  • Driving Quality initiatives in the process to attain measurable positive results
  • Create reports on a daily, weekly & monthly basis for performance review with the onshore team
  • Conduct quality audits from a sample of transactions
  • Onboard any new team member & complete training
  • Hold regular feedback & coaching sessions with the team
  • Communicate with the internal teams within the client area for any further information required for completing transactions
  • Capture metrics in the process & analyze trends to take proactive measures
  • Have business reviews with the clients & internal management
  • Ensure the quality of the transactions is in compliance with predefined parameters
  • Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns
  • Qualifications Graduate/Masters in Accounting
  • Good accounting knowledge which includes, preparation of JE and AR knowledge(Cash Application, Billing, Disbursement)
  • At least 4-6 year of operational experience
  • Basic Excel skills and knowledge of SAP is desired
  • Strong numerical skills with an attention to detail
  • Good written and Oral communication skills
  • Ability to prioritize & multi-task
  • Exhibits meticulous attention to detail
  • Excellent problem solving & analytical skills
EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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