The Rose Group

Assistant Manager

The Rose Group  •  Michigan (Onsite)  •  5 days ago
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Job Description

QDOBA Assistant Manager Job Description

Working at QDOBA is about more than just amazing food. At QDOBA, we take pride in serving our community based on a winning recipe of Hospitality, Positivity, and Performance. As a team, we create experiences by bringing a contagious energy level and enthusiasm for preparing delicious food.

The Assistant Manager is responsible for managing restaurant operations, in partnership with or in the General Manager's absence. As an Assistant Manager, you'll support the company by maintaining an excellent working environment through leadership, direction, training & development. The focus is always on a guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements:

Job Functions Include:

  • Managing daily activities to achieve excellence in restaurant operational performance
  • Monitoring staffing levels; recruiting, interviewing, and providing hiring recommendations
  • Training, developing, coaching, and evaluating employee performance; ensuring systems for training employees are fully implemented and followed
  • Assigning activities and tasks to other members of the team
  • Identifying and developing internal candidates for management and Team Leader positions
  • Treating employees with respect and dignity
  • Regularly recognizing and rewarding employees for their work
  • Complying with all state and federal labor laws and regulations
  • Holding restaurant team accountable for consistently delivering excellent guest service and food quality in adherence to brand systems, procedures, and food safety requirements to provide an exceptional guest experience
  • Reviewing practices and modifying as needed to improve the guest experience continuously
  • Interacting with guests and the community; responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
  • Maintaining brand image by ensuring restaurant cleanliness, maintenance, and excellent service
  • Partnering with the restaurant manager in using management information tools to analyze restaurant operational and financial performance
  • Identifying trends and implementing action plans for improvement
  • Focusing efforts on developing long term sales growth initiatives designed to drive profitable sales growth
  • Considering cost/benefit impact of financial decisions and works to protect the brand
  • Monitoring costs and adherence to budget and restaurant goals

What can QDOBA Offer You?

QDOBA is pleased to offer you the opportunity to select benefits that fit your lifestyle and support you in adopting and maintaining a healthy life.

  • Excellent Training, Coaching, and Mentorship
  • Paid Time Off
  • Medical/Dental/Vision/Life Insurance/AD&D/STD/LTD
  • 401K Plan with Company Match
  • Employee Assistance Program

At Qdoba, we bring flavor to peoples' lives. This means we highly value the diversity and flavor our employees bring to the table.

REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and perform the job's essential functions. This position description should be applied accordingly.

The Rose Group

About The Rose Group

Headquartered in Newtown, PA, The Rose Group currently owns and operates 55 Applebee's Grill + Bar restaurants, 2 QDOBA Mexican Eats and 2 Shannon Rose Irish Pubs. It is the 109th largest restaurant franchise company in the United States as ranked by the Restaurant Finance Monitor in its 2024 Top 200 Restaurant Franchisees report and has over 3,000 active employees.

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Newtown, PA
Year Founded
1985
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