Lowlands Group

Assistant Manager

Lowlands Group  •  Milwaukee, WI (Onsite)  •  2 months ago
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Job Description

Assistant Manager

The Assistant Manager is responsible creating exceptional guest experiences through leading your teams to drive profitable sales. He or she will assist the General Manager in the day-to-day restaurant operations and in managing the staff. These duties will include executing company policies, procedures, and programs.

The Assistant General Manager will oversee and coordinate the planning, training and leadership necessary to achieve stated objectives in guest service and satisfaction, employee retention, sales, costs, food quality, cleanliness and sanitation. The Assistant Manager will help to support the company by creating and maintaining an excellent work environment by providing leadership, direction, and development to supervisors and team members alike.
Additional duties may include:

Increase overall guest satisfaction

  • Improved customer satisfaction metrics in social media and other tools utilized
  • Work with and through teams, including servers, hosts, bussers, bartenders and kitchen, to provide great experiences for guests

Grow sales

  • Positive Year-Over-Year sales
  • Achieve sales goals through phenomenal guest experiences

Manage Labor Effectively Daily

  • Maintaining appropriate staffing pars
  • Manage labor to the budget utilizing effective scheduling strategies with adjustments made for changes in sales

Develop A players

  • Help promote staff to hourly supervisors and salaried managers
  • Grow employee culture through timely review process
  • Select and develop hourly team
  • Recruit and hire A players 12 months a year
  • Refer at least 1 salaried manager annually

Outstanding candidates will

  • Have an unusual focus on the guest experience
  • Enjoy and excel in working with and developing teams
  • Thrive in a fast-paced goal oriented environment
  • Commit to the success of the team
  • Encourage feedback for professional growth

Physical Requirements Necessary for the Position:

All Managers will regularly stand, walk, talk, carry, bend, stoop, turn and lift in excess of thirty-five (35) pounds. Managers will also view a computer monitor and type/write on a regular basis. Team lift required on anything over twenty-five (25) pounds and/or an awkward lift.

Lowlands Group

About Lowlands Group

At Lowlands we're restaurateurs, brand builders, culture swingers, and bicycle believers. We enjoy good food, good company, and most of all... a good bier. We're European-style Grand Cafes. We're a home away from home, a warm welcoming environment to give a bit of respite from the day. From our unique and comforting menus to our extensive bier lists filled with an unmatched selection of rare and even exclusive biers, we're a place to go to grab lunch with a client, weekend brunch with a group, happy hour with co-workers or catch up with a friend for a

relaxing dinner or late night dessert.

All of our locations are unique. A conscious effort is made in site selection to make the most of activating spaces that encourage community and outdoor gathering. Throughout our restaurants you’ll find repurposed materials used in both design and functionality. From floors to ceilings, table tops to bar tops, from bricks to timbers much of what you see is original to the buildings in which we reside or reclaimed from barns, farms and buildings nearby.

We cook real food, from scratch. Our kitchens are committed to finding the highest quality, healthiest, “deceit-free” foods available. Free range and hormone free, whole grains and organic, we work with local purveyors, farmers and artisanal food producers to come up with our own honest house recipes that make the tummies of our guests happy and healthy.

Industry
Food & Beverage
Company Size
51-200 employees
Headquarters
Milwaukee, WI
Year Founded
Unknown
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