Classification exempt or non expempt
Salary Grade to be determined based on experience
Reports General Manager
• Manage a restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization
• Help to oversee operational and financial responsibility for an individual unit
• Directly perform hands-on work on an ongoing basis to train employees, respond to customer service needs, or otherwise role model appropriate behaviors in the restaurant
• Managers provide overall leadership; recognize and motivate members of the team; coach and train the team for operational excellence
• Assistant Managers are expected to be able to work 50 hours per week including peak periods, weekends and holidays/
Competencies
1 Strategic Thinking.
2 Business Acumen.
3 Thoroughness.
4 Leadership.
5 Communication Proficiency.
6 Presentation Skills for an effective premeal.
Supervisory Responsibility:
Oversee and Lead: Shift Supervisor(s) Mentors, and Restaurant Team Member(s)
CORE RESPONSIBILITIES:
• Manages daily operations of the restaurant in the absence of the GM.
• Ensure Occupational Safety and Health Act, local health and safety codes, and company safety and security policy are met
• Control Profit & Loss (i.e., plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Recruit, interview, and hire team members; conduct performance appraisals, take discipline action, motivate and train
• Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
• Ensure food quality and 100% customer satisfaction
• Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Position Type/Expected Hours of Work
This position regularly requires long hours, weekend and holiday work.
Travel
No travel is expected for this position.
JOB QUALIFICATIONS:
High School, College or University Degree Preferred
2-4 years supervisory experience in either a food service or retail environment, including Profit & Loss responsibility
Basic business math and accounting skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills
Strong analytical/decision-making skills
Basic personal computer literacy
Additional Eligibility Qualifications
None.
Work Authorization/Security Clearance
AAP/EEO Statement It is the policy of Great American Dining to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Common Man will provide reasonable accommodations for qualified individuals with disabilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Alex Ray opened the first Common Man Restaurant in Ashland in 1971. In 1985, Common Man Lincoln was born. In 1987, Howard Johnson's Restaurant in Concord, NH became the 50's style Capital City Diner.
In 1993, Alex opened Tilt'n Diner in Tilton using a 1952 steel diner, and The Italian Farmhouse opened in Plymouth. In 1994, Boathouse Grille was built on the water in Meredith, becoming LAGO, an authentic Italian Trattoria, in 2003.
25 years after opening the first C-MAN restaurant, Common Man Windham opened in a renovated barn. In 1996, The Common Man Company Store in Ashland, NH opened, selling C-MAN and New Hampshire-made items. In 1998, Camp restaurant in Meredith, NH came to life. In 1999, Town Docks opened on the bay in Meredith.
In 2000, the Capital City Diner in Concord became a Common Man. In 2001/2002, Alex took a defunct wood mill in Plymouth and created the 37-room Common Man Inn & Spa and Foster's Boiler Room. Lakehouse Grille in Meredith opened in 2004. In July 2005, the Common Man Merrimack opened. In December 2005, Airport Diner in Manchester took flight.
In 2008, Common Man Express deli was opened in Ashland. In June 2009, old mills in Claremont were renovated into the second Common Man Inn in NH and a restaurant. Common Man Portsmouth opened in August 2009 and in October 2009 The 104 Diner in New Hampton opened. In December 2009, Alex bought a defunct movie theater in Plymouth and re-opened it as The Flying Monkey Movie House & Performance Center.
