Job Description

End Date

Sunday 19 April 2026

We Support Flexible Working – Click here for more information on flexible working options

Flexible Working Options

Hybrid WorkingRole Profile: Assistant Manager

Years Of Experience: 4-7 Years
Level: Grade D
Function: Finance – LTC Finance (Process Reengineering)
Location: Hyderabad Technology Centre

About the Role
The Assistant Manager is the daytoday delivery lead for assigned workstreams within the Process Reengineering team, reporting to the Manager. The role coordinates stakeholders, drives diagnostics and design workshops, supports pilots and cutovers, and ensures documentation, controls and MI are updated. A core focus is to manage internal change demand through clear triage and prioritisation so approved changes are implemented in a controlled, wellcommunicated manner with defined owners, timelines and release controls.

Key Responsibilities

1. Team Coordination & Daily Execution

• Lead across-functional team;allocatework,monitorthroughput and SLA/milestone adherence.

• Providefirstlinecoaching on process mapping, data analysis, qualitychecksand documentation standards.

2. Diagnostics, MI & Insight

• Buildcurrentstatemaps and SIPOCs; run data extraction and analysis (Pareto, trend/aging, exception analysis) to surface root causes and quantify impacts.

• Maintain dashboards/trackers for initiatives (baseline, target, actuals, benefits) and ensure data accuracy.

3. Change Design, Testing & Release

• Support solution design (elimination, simplification, standardisation, automation); document procedures, controlstepsand training materials.

• Coordinate testing (SIT/UAT), cutover plans, communications andhypercare; raise and manage defects/issues to closure.

• Update control plans and SOPs; confirm BAU readiness and acceptance criteria with process owners.

4. Demand, Risk & Governance

• Operate the intake/triage routines, ensuring scope, value,riskand capacity are assessed and recorded.

• Maintain change artefacts (charters, RAID, decision logs, benefits tracker); support audit/controls evidence.

5. Stakeholder & Vendor Engagement

• Act as first point of contact for AP/AR/Expenses SMEs, Technology/ERPpartnersand vendors on assigned changes.

• Prepare concise status updates, risks and decision asks for Grade E review and stakeholder forums.

6. Continuous Improvement & Knowledge Management

• Identifyrecurring issues/failure demand and propose pragmatic fixes; share lessons learned across squads.

• Keep SOPs, trainingguidesand knowledge bases current; support onboarding andcrosstraining

Skills & Experience

Technical

• 5–10 years’ experience in Finance Operations/Shared Services/process improvement, ideally acrossRecord to Report, Cost Reporting,AP, AR and T&Eor adjacent domains.

• Working knowledge of Lean/Lean Six Sigmatools (process mapping, 5 Whys, Ishikawa, basic stats); Green Beltrequired

• Strong Excel and data handling; exposure to Power BI; ERP literacy (OracleFusion) and workflow/RPA awareness.

• Good understanding of financial controls,riskand audit expectations.

Leadership & Behavioural

• Team leadership and coordination experience; able to motivate, prioritise andmaintaindelivery discipline.

• Clear communicator with strong stakeholder handling and escalation judgement.

• High attention to detail, structured problem solving and adaptability inchangeheavyenvironments.