Job Description

The Assistant Manager at Popeyes plays a key leadership role in supporting the restaurant’s daily operations. This position helps ensure team members provide outstanding guest service, maintain high food quality, and uphold company standards. The Assistant Manager works closely with the General Manager to achieve operational goals and drive a positive team culture.

Key Responsibilities:

• Assist in overseeing daily restaurant operations to ensure efficiency and profitability

• Support recruiting, training, and development of team members

• Monitor food quality, safety, and cleanliness in compliance with company and health regulations

• Ensure customer satisfaction by handling complaints and resolving issues promptly

• Help manage inventory, ordering, and proper stock rotation

• Prepare and analyze sales reports to identify trends and opportunities

• Open and close the restaurant following proper procedures

• Lead by example and maintain a positive, respectful work environment

• Ensure compliance with all company policies, procedures, and standards

Qualifications:

• High School Diploma or GED required; Associate’s or Bachelor’s degree a plus

• Minimum 1-2 years of experience in the food service or retail industry

• Prior supervisory or management experience preferred

• Excellent communication and leadership skills

• Strong problem-solving and organizational abilities

• Ability to work flexible hours, including nights, weekends, and holidays

• ServSafe Certification (or ability to obtain) preferred

Physical Requirements:

• Ability to stand and walk for long periods

• Ability to lift up to 50 lbs as needed

• Comfortable working in a fast-paced, high-pressure environment

What We Offer:

• Competitive pay

• Opportunities for advancement

• On-the-job training

• Meal discounts

• Health and wellness benefits (varies by location)