Job Description

This role is responsible for working in partnership with the Store Manager to deliver an exceptional customer experience, operational excellence and deliver the financial results planned for the business. The core accountability is to provide on-site leadership to ensure the consistent delivery of results and service to the Ethel M Consumers.

What are we looking for?

• 2+ years managing in a fast paced retail experience

• High School degree or equivalent experience

• Must be able to communicate clearly both verbally and written

• Competent with Microsoft suite (Outlook, Powerpoint, Excel and Word)

• Inventory management experience preferred

• Scheduling experience preferred

Physical Requirements:

• Must be able to stand for more than 90% of an 8-hour shift

• Must be able to lift 50 pounds

• Concentration on repetitive task for 50%

What will be your key responsibilities?

• Executes consistent measurement standards for associate performance, merit reviews and corrective action as needed

• Maintains inventory control and accuracy to reduce shrink and reduce store expenses

• Directs and motivates team to meet or exceed objectives and store performance metrics

• Drive sales to meet or exceed sales and ADS goals

• Drive Retail Concierges engagement daily and partner with the Store Manager on engagement sessions and execution of impact plans

• Manage staffing levels in the store through effective scheduling based on business needs and budgets

• Evaluates store operations budgets and provides recommendations to the Store Manager for greater efficiencies; responsible for the successful implementation of operational continuous improvement

• Manages team and self to achieve exceptional customer service as defined by the brand and measured by secret shopper reports and sales performance

• Conducts interviews and makes talent selections to support the staff

• Assess, evaluate, develop, and coach Retail Concierges

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.

• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

• A strong focus on learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, if eligible, including variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Eligibility for these additional elements depend on the position offered and the employee’s work schedule (i.e., part-time schedule, store associate). Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

USD 56,945.00 - USD 78,300.00