Job Description

Job Title

Assistant Manager

Reports To:

General Manager

Classification: Exempt

The Assistant Manager manages the sales and marketing function in an Arona store. The major emphasis is on telephone and floor sales, direct marketing, new Customer growth, Customer service program, and store merchandising.

Primary Duties and Responsibilities:

• Acquisition and Maintenance of Customers
• Setting weekly and monthly sales goals and staging products
• Update the goal board daily.
• Ensure execution of the sales FLOW, including telephone sales and showroom sales.
• Generate new business through apartment community/business accounts.
• Create and implement marketing strategies in the community to generate new sales.
• Ensure that the showroom floor is merchandised as per guidelines.
• Ensure compliance with the No-Holes Policy
• Perform routine service calls and product exchanges per first up system.
• Handle service issues for Customers immediately.
• Resolve Customer opportunities immediately.
• Assist General Manager with product ordering, including planning for future sales and events.
• Clean and certify merchandise in the Quality Assurance Center for all items personally returned.
• Responsible for maintaining the store's warehouse in a neat and orderly manner.
• Confirm Customer identification, collect money, and obtain Customers' signature on lease agreements.
• Review and close lease agreements per first up system
• Monitor and ensure efficient operation of the Quality Assurance Center
• Assist general Manager is stock balancing.
• Other tasks as assigned by management

Requirements and Qualifications:

• High School diploma or equivalent preferred
• Professional appearance
• High energy level
• Good computer knowledge
• Demonstrated selling skills
• Good communication and interpersonal skills
• Knowledge of merchandising techniques
• Good driving skills
• Excellent phone etiquette
• General product knowledge
• Satisfactory MVR, DOT physical/certification in states that require it, drug screen, criminal background investigation with job performance reference check and required testing, a valid Driver’s License, and compliance with eh Company’s Driver Qualification Policy.

Work Environment:

• Flexible schedules which can include nights, weekends and holidays.
• Position requires bending, stooping, and standing for extended periods of time.
• Position routinely requires lifting, loading, and “dollying” merchandise 50 – 300 pounds.

AAP/EEO Statement:

It is the policy of Arona Corporation to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, national origin, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender identity, veteran status, or any other protected class by federal, state, or local laws. The Company prohibits and will not tolerate any such tolerate any such discrimination or harassment.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. The statements are not intended to be an exclusive list of job duties performed by employees assigned to this classification. Other tasks may be assigned by management.