Job Description

Job Location: Greenwich Village - New York, NY 10011
Position Type: Full TimeEducation
Level: 2 Year Degree
Salary Range: $22.00 - $27.00 Hourly

Job Category: ManagementYou will assist in leading the process of 1) building a complete and competent team; 2) developing meaningful needs-based relationship with clients; and 3) delivering operational excellence to all clients.
Responsibilities:
- Team Building
- - Recruiting, training, and developing associates
- - Workforce planning regarding skill development and cross training
- - Managing associate performance for the long term
- - Building a winning culture consistent with company values
- Client Relationship Development
- - Understanding clients wants and needs and delivering services that meet those needs
- - Ensuring that we are making responsible promises to clients
- - Addressing and problem-solving client concerns in real time
- - Promoting and marketing the business and additional services to clients
- Operational Excellence
- - Ensuring that we are keeping all of our promises to clients
- - Ensuring all services exceed client expectations
- - Maintaining the facility and equipment in working order
Starting Salary is $22.00/per hour

Qualifications
- Three years management experience
- A passion for service and love of dogs
- A high level of self-awareness and willingness to change
- A demonstrated ability to work effectively as part of a team
- Excellent verbal and written communication skills
- The ability to plan at least three months in advance
- An ability to multi-task and High level of attention to detail
- Proficiency in Microsoft Office Suite and Internet savvy