Job Description

Job Location Temple Headquarters - Temple, TX 76502

Texell, named one of the BEST credit unions to work for in the NATION by the Credit Union Journal, is seeking an Assistant Loss Mitigation Manager to work on-site at our headquarters location in Temple, TX.

Texell has been honored with the Excellence in Lending Award from CUNA Mutual Group, the Desjardins Adult Financial Literacy Award from the Texas Credit Union League, the Best Bank/Credit Union by the readers of the Temple Daily Telegram, Best Credit Union by the readers of the Killeen Daily Herald and the Belton Journal and consistently earns the highest five-star, superior rating for financial soundness from Bauer Financial.

We're looking for someone who:

• A minimum of 6-mo. to 2-years of similar or related experience, including time spent in preparatory positions.
• Has a two-year college degree or completion of a specialized course of study at a business or trade school.
• Prides themselves on accuracy and attention to detail.
• Has a teamwork mentality and enjoys a healthy work culture.

As an Assistant Loss Mitigation Manager, you will:

• At least 2 years of Supervisory experience in a financial institution driving collector performance. Responsible for training and motivating staff.
• Excellent verbal and written communication skills, with the ability to effectively negotiate and resolve outstanding debts.

• Exceptional negotiation, interpersonal, and communication skills. to handle escalated issues, negotiate payment plans, or other alternatives.
• Possess strong interpersonal skills, with the ability to coach, mentor and drive teams to exceed goals and promote teamwork.

We want you to know that Texell:

• Values its’ employees, members, and communities they serve.
• Recognizes and rewards hard work via quarterly events such as the Annual Awards Banquet, Employee Family Day, and much more!
• Proudly participates in Corporate Challenge hosted each Fall with the City of Temple.
• Is passionate about helping those in need and volunteers for several events each month.
• Offers an excellent benefits package, including health, dental, vision, 401K with a dollar for dollar match up to 6%, tuition reimbursement, and paid vacation and sick time.

Qualifications