Job Description

Job Information

Job Title Assistant Investigator

Job Requisition ID 82250

Ministry Service Alberta and Red Tape Reduction

Location Edmonton

Full or Part-Time: Full- Time

Hours of Work 36.25 hours per week

Permanent/Temporary Permanent

Scope Open

Closing Date April 27, 2026

Classification Program Services 2

Salary $2,562.61 to $3,361.54 bi-weekly ($66,884- $87,736/year)

The Consumer Investigations Unit (CIU) of Service Alberta & Red Tape Reduction administers the Consumer Protection Act (Act) and its related regulations, as well as other legislation designed to promote a fair marketplace by establishing a minimum standard of conduct in respect of the marketing and sale of goods and services in Alberta.

To learn more about us, please visit: Service Alberta and Red Tape Reduction | Alberta.ca

Role Responsibilities

If you believe in Justice, unbiases investigations and have an enforcement, regulatory or protection background, then become a member of our team in the capacity of an Assistant Investigator.

As the Assistant Investigator you will conduct investigations into allegations of violations of Alberta’s Consumer Protection Legislation, obtain evidence for purpose of seeking the truth, and taking appropriate enforcement action. Investigations assigned directly to you will generally be a lower level of complexity. You may also work in a team led by more senior investigators who are conducting complex investigations completing assigned investigative tasks.

As a successful candidate, your duties include but are not limited to

• Ability to complete Alberta Peace Officer Investigator training and be eligible to obtain a Peace Officer appointment.
• Ability to learn Alberta’s Consumer Protection Legislation, apply this knowledge to conducting investigations and enforcing these legislations.
• Knowledge of the Criminal Code and ability to enforce specific criminal code sections in the area of fraud and theft as some investigations may also involve allegations of criminal activity.
• Knowledge and training in conducting investigations, gathering evidence, service of legal documents and report writing.
• Excellent listening, written and verbal communications skills. Investigators are required to promote a fair marketplace by providing information to the public and business community. Investigators will also be required to provide testimony in Court or administrative Enforcement Appeal Hearings.
• The ability to work well within a team, with the public, businesses, industry associations and other law enforcement agencies.

To be successful in this role you will demonstrate

• Excellent organizational, time management skills and ability to pay attention to details and communicate details both Witten and verbally.
• Excellent negotiation, judgement, conflict resolution and mediation skills.
• Good knowledge of Microsoft Suite program and functions including word, outlook and excel.
• Ability to learn computer applications such as corporate registry, motor vehicle records and others for data base searches, CIU records management.

Please click on this https://mydocs.wfd.alberta.ca/media/a4jfkqrd/jd-assistant-investigator-82250.pdf to view the job description for this position.

APS Competencies

APS Competencies Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf

• Agility: you will need to provide results in a complex, diverse and changing environment.
• Drive for Results: you will work with your team to set goals and priorities and to deliver outcomes that are consistent with the direction of the department.
• Develop Self and Others: you will drive by example a team culture that is focused on continuous learning and growth and encourage self-development through experience sharing.
• Build Collaborative Environments: you will establish and maintain business relationships with clients, encourage or facilitate discussions and build long-lasting relationships.
• Develop Networks: you will seek out input from a wide range of internal and external stakeholders to solve complex problems and provide the best solutions.
• Systems Thinking: you will consider the whole system when developing, evaluating and implementing process and technology change.
• Creative Problem Solving: Have the ability to assess options and implications in new ways to achieve outcomes and solutions.

Qualifications

University graduation in a related field such as Criminal Justice, Police Investigation Justice Studies, or equivalent as described below.

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education

The following will be considered as asset:

• Experience in enforcement, regulatory or protection background.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Notes

This is a permanent position located in Edmonton.

Applications must include a well-written cover letter and resume that indicates how your experience aligns with the scope of this position in order to be considered for this competition.

• Final candidates will be required to undergo a security screening.
• Applicants being considered for this position will be required to complete a Level 2 Enhanced Security screening (including an enhanced criminal record check along with a credit check) as part of the pre-employment checks for this position.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( https://canalliance.org/en/default.html)

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements.

If you require any further information on this job posting or require accommodation during the recruitment process, please contact Adenike Adebayo- Coker at Adenike.Adebayo-Coker@gov.ab.ca