Job Description

Posting number: 194308

Department: Department of Behavioral Health and Developmental Disabilities

Division: Midlands Regional Center

Job classification: Program Manager I

Posting type: Open & Promotional

Categories: Social Services, Management, Human Services, Program Management

Summary

Are you passionate about making a real difference in people's lives? Join our team at the Department of Behavioral Health and Developmental Disabilities (BHDD), Office of Intellectual and Developmental Disabilities (OIDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Assistant Intermediate Care Facility Administrator who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This is a senior leadership position that reports directly to the Facility Administrator and is responsible for facility operations, fiscal management, and oversight of a state operated Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF-IID) and supervision of facility administrative personnel daily within assigned limits and wholly in the Facility Administrator's absence. This position is a critical compliance and care coordination role, and ensures that the facility delivers safe, quality, and legally compliant services while supporting the Facility Administrator in meeting all regulatory and operational standards.

Program Management:

• Program Management responsibilities include, but are not limited to, assurance of continuous active treatment, promotion of positive health outcomes, continuous staff development and training for all Midlands Regional Center personnel, regular engagement with those served and their families or circle of supports to ensure satisfaction of services and share opportunities for community integration and living.
• Responsible for timely communication of changes to federal and state policies and procedures governing ICFs-IID, and other services via contracts or fixed bid solicitations.
• Performs special projects and assignments improving access and delivery of services to stakeholders.
• Provides guidance and supervision to key directors and personnel with responsibilities impacting facility operations. Ensures acumen of Centers for Medicaid and Medicare Services State Operations Manual provisions, federal and state rules and regulations pertaining to ICFs-IID, and community-based service options to promote community integration and inclusion.

Personnel Management:

• Proactively engages assigned employees to build relationships that create trust, open dialogue, and full transparency; establish roles, responsibilities and expectations with extraordinary clarity; motivate every single employee to take action and connect their duties in a compelling manner with the agency mission; assertively engage employees to drive outcomes and overcome adversity, obstacles, and resistance; create a culture of clear accountability; and make decisions that are based on productivity. Develops a deep personal responsibility for all subordinate activity in area of responsibility and instills this same mindset with subordinates.
• Develops key performance indicators (KPI) to establish quality and risk management benchmarks. KPI's should incorporate human resources, survey data and trends, and capital permanent improvement projects (CPIP), and analyses of fiscal reports.
• Facilitates organizational and operational uniformity to promote and achieve Midlands Regional Center goals and improved consumer outcomes.

Project Management:

• Proactively identifies specific improvement projects, develops specific guidance/parameters, specific milestones, final completion time, fixes accountability for results, and effectively briefs higher level managers periodically on status.
• Ensures state operated ICFs-IID comply with federal and state labor laws and Department of Labor (DOL) regulations to include but not limited to the Workforce Innovations & Opportunities Act (WIOA).
• Conducts frequent walking visits of resident living areas, workshops, and day service areas to identify needs and assure delivery of appropriate support and services. Conducts unannounced after-hours visits of facility (at least bi-weekly) to assure ICF-IID licensing and certification standards are provided as appropriate with identified needs tracked to completion/correction.
• Assures sufficient unannounced visits by key management staff to support appropriate feedback and identify/correct negative trends.
• Explores/establishes capacity to provide recurring institutional respite space and emergency stabilization as appropriate.

The position for this posting is located at Midlands Regional Center, an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF-IID) of BHDD-OIDD located in Columbia, SC serving residents with intellectual and developmental disabilities.

Examples of duties

Bachelor’s degree from an accredited college or university in a human services field of study and at least three (3) years of experience working with people who have disabilities with at least one (1) year of experience in supervision/administration.

Qualifications

• Knowledge of an agency's mission, vision, and services.
• Working knowledge of the network of agencies contracting with Department of Behavioral Health and Developmental Disabilities (BHDD) to deliver services. Knowledge of federal and state regulations pertaining to the operation and oversight of Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICFs-IID).
• Ability to supervise and communicate effectively with and to personnel across all shifts and departments.
• Ability to establish key performance indicators (KPI) for state operated ICFs-IID and other programs operated directly and indirectly by SC Department of Behavioral Health and Developmental Disabilities (BHDD)

Supplemental information

Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening – to include a drug screening; background record checks (to include fingerprinting), South Carolina Department of Social Services’ Child Abuse and Neglect Central Registry screening, U.S. Department of Health and Human Services Office of Inspector General “List of Excluded Individuals/Entities” screening; South Carolina Department of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind an offer of employment in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.

Immunization: If this position requires the applicant to work directly with consumers of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities, tuberculosis (TB) skin or blood testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.

State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, employees of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities may be required to work in times of an emergency or disaster.

Employee Referral: The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resources for further information.

Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities offers an exceptional benefits package for FTE positions that includes:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)