Job Description

Curious about a career with NorthPoint?

NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking for an Assistant Industrial Property Manager to join our growing team. NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision.

“We truly believe, and I’m convinced, we have some pretty incredible assets. But those assets have all come from our people.” - Nathaniel Hagedorn | CEO.

How We Put You First:

At NorthPoint Development we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks:

• A selection of comprehensive medical, dental, and vision plans
• 401k with 100% match up to 6%, immediately vested upon enrollment
• Scholarships and paid professional development
• Wellness Spending Account
• Cellphone Reimbursement
• On-site gym
• Mental Health Reimbursement
• Childcare Reimbursement
• $2,000 annual HRA and HSA contribution
• Free catered lunches + fully stocked kitchen
• Parental Paid Leave
• Flexible Spending Account
• Living Generously program with 100% charitable contribution match

What You'll Do

The Assistant Property Manager serves as the right hand to the Property Managers, providing administrative and operational support across a portfolio of industrial properties. This role assists with work order management, invoice coding, and file organization. The ideal candidate is a highly adaptable utility player who can shift focus quickly as priorities change and who brings strong self-starting initiative to every assignment.

Administrative Support

• Assist the Property Managers with all administrative matters.
• Assist with drafting correspondence, notices, and reports.

Work Order Management

• Assist with organizing, assigning, and managing work orders across the portfolio.
• Assist with dispatching to vendors or maintenance staff and monitor through completion.
• Follow up with tenants and vendors to confirm resolution.
• Support 24-hour emergency coverage protocols.

Tenant Communication

• Prepare tenant welcome packets for new tenants.
• Assist with proactive communication regarding maintenance, notices, and property updates.

Invoice Processing

• Code property-related invoices and verify accuracy against budget, work orders or service contracts, and tenant chargebacks.
• Code tenant chargebacks, including tracking engineer labor costs.
• Assist with vendor and property-related questions.
• Assist in setting up vendors and maintaining insurance compliance.

Financial

• Assist with CAM reconciliations, CAM estimates, and budget preparation.
• Support Property Managers with reporting, variance analysis, and accruals.

File & Document Management

• Assist with organizing and maintaining SharePoint files with consistent folder structures and naming conventions.
• Maintain tenant lease files, records, and correspondence.
• Monitor key lease dates, critical dates, and tenant/vendor Certificates of Insurance.

Property Operations

• Visit properties on site as needed to support Property Managers or meet with vendors.
• Assist with signage, tenant identification, and property materials.

Software & Systems

• Become proficient with Yardi and monday.com.
• Enter property information and track projects, key dates, COIs, and workflows.

Who You Are

• 2+ years of administrative support experience; property management, real estate, or construction experience a plus.
• Strong working knowledge of MS Word, Outlook, Excel, PowerPoint, and SharePoint; quick to learn new systems such as Yardi and monday.com.
• Comfortable with invoice coding, basic financial review, and detailed recordkeeping.
• Excellent written and verbal communication skills.
• Highly organized, with the ability to prioritize, multi-task, and manage competing deadlines.
• Dependable, flexible, proactive, and able to maintain confidentiality; occasional site visits required.