Job Description

1. Key Responsibilities

HC Operations & Administration

• Support the HC Manager in implementing HR strategies, policies, procedures, and annual people plans for Guinea Conakry.
• Coordinate day-to-day HR administration and ensure timely delivery of employee services.
• Maintain accurate and confidential employee files, contracts, personnel records, and HR databases.
• Support the development and implementation of HR processes, templates, controls, and service standards.
• Provide regular updates to the HC Manager and Country leadership on key people matters.

Talent Acquisition & Onboarding

• Coordinate recruitment activities from approved requisition through sourcing, screening, interviews, reference checks, and onboarding.
• Work with managers to prepare job descriptions and define staffing requirements.
• Maintain candidate pipelines and relationships with recruitment agencies and other talent sources.
• Coordinate onboarding, induction, documentation, and probation processes for new employees.
• Track vacancies, recruitment timelines, and workforce plan implementation.

Employee Relations & Engagement

• Serve as a first point of contact for routine employee enquiries, grievances, and workplace concerns.
• Support the HC Manager in handling disciplinary, grievance, conflict-resolution, and employee relations matters fairly and consistently.
• Coordinate employee engagement, communication, recognition, and welfare initiatives.
• Support employee separation processes, including exit documentation and interviews.
• Promote a positive culture of professionalism, safety, integrity, and high performance.

Performance Management

• Coordinate performance appraisal cycles, goal-setting processes, and performance documentation.
• Follow up with managers and employees to ensure timely completion of performance reviews.
• Support managers in identifying performance gaps and development needs.
• Maintain performance management records and prepare completion reports.
• Assist with implementation of performance improvement plans where required.

Compensation, Benefits & Payroll Support

• Support monthly payroll preparation, validation, and reconciliation with Finance and relevant service providers.
• Maintain accurate employee compensation and benefits records.
• Coordinate employee benefits administration, including insurance, statutory benefits, leave, and related documentation.
• Support the HC Manager in resolving payroll and benefits queries promptly.
• Assist with salary and benefits benchmarking and workforce-cost analysis as required.

Training & Development

• Coordinate training needs assessments and maintain the annual training calendar.
• Support delivery and administration of induction, safety, technical, leadership, and professional development programmes.
• Track training attendance, completion, costs, and effectiveness.
• Maintain employee development records and support career development initiatives.

Labour Compliance & HR Reporting

• Support compliance with applicable Guinean labour laws, employment requirements, statutory obligations, and company policies.
• Maintain HR compliance calendars and ensure required documentation is prepared and submitted on time.
• Liaise with relevant authorities and external HR service providers under the direction of the HC Manager.
• Prepare HR reports covering headcount, recruitment, turnover, absenteeism, leave, payroll, training, and employee relations.
• Support internal and external audits relating to human capital activities.

HR Systems & Process Improvement

• Ensure accurate and timely entry of employee information into HRIS/ERP systems.
• Maintain data integrity and confidentiality within HR platforms.
• Identify opportunities to improve HR workflows, automation, employee service delivery, and reporting.
• Support the development of HR dashboards and management information.
• Perform any other duties as assigned by the Country Director / Managing Director or HC Manager

1. Person Specification

Qualifications

• Bachelor's degree in Human Resources Management, Business Administration, Public Administration, Industrial Relations, or a related field. A Master's degree is an advantage.
• Professional HR certification such as SHRM, CIPD, or an equivalent recognised qualification is an advantage.
• Fluency in French is required; working knowledge of English is an advantage.

Experience

• Minimum of 5-8 years' experience in Human Resources / Human Capital management.
• At least 2-3 years in a supervisory, assistant manager, or senior HR generalist role, preferably within a large, multinational, service-oriented, infrastructure, or operational organisation.
• Demonstrated experience in recruitment, employee relations, performance management, payroll/benefits administration, training, and HR reporting.
• Experience working within the Guinean employment context or a comparable Francophone West African environment, with knowledge of applicable labour and statutory requirements.
• Experience with HRIS/ERP systems and strong Microsoft Office capability.
• Experience supporting a diverse workforce across multiple operational teams or sites.

Skills & Competencies

• Excellent French communication skills, written and spoken.
• Strong interpersonal, employee-relations, coordination, and conflict-resolution skills.
• High level of integrity, confidentiality, discretion, and sound judgment.
• Strong organisational, analytical, and administrative skills with attention to detail.
• Ability to manage multiple priorities, meet deadlines, and work effectively under pressure.
• Strong stakeholder management and teamwork skills.
• Proactive, service-oriented, and continuous-improvement mindset.