Job Description

At Holiday Inn & Suites Cairo Maadi, a proud Great Place to Work® Certified hotel, we believe in delivering outstanding guest experiences while fostering a positive, inclusive, and supportive workplace. Are you a passionate HR professional ready to take the next step in your hospitality career? At Holiday Inn & Suites Cairo Maadi, we are looking for a dynamic and people-focused Assistant HR Manager to help create an exceptional colleague experience and support our journey towards excellence.

If you thrive in a fast-paced hospitality environment, enjoy building a positive workplace culture, and are passionate about developing people and driving engagement, we would love to hear from you!

A little taste of your day-to-day:

Every day is different at IHG, but you’ll mostly be:

• Supporting the HR Manager in delivering the hotel’s people strategy, HR initiatives, and ensuring alignment with IHG standards and local employment regulations.
• Managing the hotel payroll process and supporting compensation and benefits practices to maintain competitiveness and internal equity.
• Monitoring HR metrics including turnover, absenteeism, and exit interview trends to identify opportunities for improvement, training needs, and colleague engagement initiatives.
• Preparing, analyzing, and communicating monthly HR reports and metrics to support informed business decisions.
• Managing HR departmental resources, office supplies, and expenses within the approved budget.
• Creating a welcoming colleague journey by delivering excellent candidate care, onboarding experiences, and supporting IHG’s BrandHearted culture.
• Supporting performance management activities, coaching leaders, and promoting a culture of continuous feedback and development.
• Training, motivating, coaching, and guiding direct reports to achieve departmental objectives and service excellence.
• Acting as a champion for colleague communication, engagement initiatives, and HR programs.
• Overseeing colleagues’ cafeteria , public areas, lockers, and smoking area to ensure high standards of colleague welfare.
• Maintaining accurate HR records, employee databases, and effective filing systems in line with company standards.
• Partnering with department leaders to enhance service behaviors, improve the guest experience, and strengthen internal customer satisfaction.
• Promoting the hotel’s reputation within the local community and encouraging colleague participation in social responsibility initiatives.
• Ensuring full compliance with labor laws, company policies, and hotel procedures.
• Acting on behalf of the HR Manager during their absence and performing additional duties as required.

What We Need From You

• Previous experience in Human Resources within the hospitality industry.
• 5 years of related experience in HR Management
• Strong knowledge of Egyptian labor law, HR practices, payroll, and employee relations.
• Excellent communication, interpersonal, and organizational skills.
• A proactive, approachable, and solution-oriented mindset with a passion for developing people.
• Ability to handle confidential information with professionalism and integrity.
• Strong analytical skills with the ability to interpret HR data and provide actionable insights.
• Proficiency in Microsoft Office and HR systems.
• A team player with the ability to inspire, influence, and build positive.
• relationships across all levels of the organization.

What We Offer

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.