Job Description

The Assistant Housekeeping Manager plays a vital role in ensuring the cleanliness and overall presentation of our establishment, contributing to an exceptional guest experience. This part-time contract position, located at 130 Russell St, Melbourne, Victoria, is essential for maintaining high standards of hygiene and organisation within the travel and tourism industry. The successful candidate will support the Housekeeping Manager in overseeing daily operations and leading a dedicated team.

Responsibilities:

• Assist in managing the housekeeping team to ensure efficient and effective cleaning operations.
• Conduct regular inspections of guest rooms and public areas to maintain high cleanliness standards.
• Coordinate with other departments to ensure seamless service delivery and guest satisfaction.
• Train and mentor housekeeping staff on best practices and safety protocols.
• Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels.
• Handle guest inquiries and complaints related to housekeeping services promptly and professionally.
• Assist in developing and implementing housekeeping policies and procedures.

Qualifications:

• Previous experience in a housekeeping role, preferably in a supervisory capacity.
• Strong organisational and time management skills.
• Excellent attention to detail and a commitment to maintaining high standards.
• Ability to work collaboratively within a team and lead by example.
• Good communication skills, both verbal and written.
• Flexibility to work varied shifts, including weekends and holidays.