
Practices and promotes the agency’s mission statement in every interaction. Assists the Manager in maintaining and supervising Direct Support Professional Staff to ensure they are supporting people to become active participants in every aspect of their lives. Provides direct support as dictated by house staffing pattern and/or house needs. Values and Embraces Diversity in background and experiences for every person in every community. Strive to create an open, inclusive environment in which every employee has the opportunity to flourish. Demonstrates a commitment to understanding cultural differences and supports a culture of diversity, equity and inclusion.
Through family and community engagement, Citizens supports
people to live the life they choose.
This position requires regular and substantial unsupervised or unrestricted physical contact with people receiving services and, therefore, is subject to successful completion of fingerprint/criminal background check.
High School Diploma or GED preferred; a valid New York State Driver’s License that is also qualified in accordance with agency’s insurance standards; one year’s experience working with people with ID/DD; good oral and written communication skills; successful completion and maintenance of AMAP status; good organizational and administrative skills and an excellent team player with a positive attitude.

Citizens Options Unlimited (Citizens) empowers people with intellectual and developmental disabilities (I/DD) to achieve their goals through self-directed services. Recognized as a leading agency in the field, our programs, include:
•Self-Direction
•Medicaid Service Coordination
•Residential Supports and Services
•Family Support Services
(Camp Loyaltown, Family Reimbursement, and ComeUnity Recreation Programs)
•Respite Services
•Citizens also works hand in hand with Advantage Care Health Centers to provide coordinated medical, psychiatric and dental care.
Citizens believes that when people come together and work as a team great things happen. Citizens works closely with personal outcome trainers to assist people with I/DD in defining their personal goals and dreams, while developing a life plan that includes natural supports, community supports, and choice of service provision options.