Fancy helping us to unleash over 1000 years of excitement, discovery and jaw dropping unique experiences for our guests? Come work at our castle as a Hotel Duty Manager and start your greatest adventure!
This is an exciting role ensuring the smooth and efficient running of the Warwick Castle Lodges, Glamping and Hotel operations, delivering an outstanding guest experience. You will lead day-to-day shift operations, acting as a key hospitality leader and communicating effectively across all hotel departments to keep everything running seamlessly.
This role has heaps of variety to keep you interested, no two days are the same, from ensuring the reception team uphold the vision of the Accommodation Team, to ensuring a harmonious crossover between the different shifts during the day and night. You’ll handle any guest problems, complaints, or compliments, passing on any relevant information to the department contact and develop a thorough knowledge of Warwick Castle, employee, services and the hours of operation, plus be fully aware of any promotions connected to the Castle.
This is a full-time, seasonal fixed-term position. This position covers both AM (7am-3pm), PM (3pm-11pm), weekend and bank holiday working.
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Competitive
Follow us on Instagram: @Merlinentertainments
The greatest place in the world to work and play 💜
Merlin Entertainments is the global leader in branded entertainment destinations. We create and deliver memorable, immersive brand experiences for over 60 million guests every year.
Merlin Entertainments has over 140 attractions worldwide, ranging from indoor attractions such as SEA LIFE and Madame Tussauds to iconic theme parks like LEGOLAND and Alton Towers Resort.
Working for Merlin Entertainments is unlike a job anywhere else. You could be counting penguins, protecting the sea, crafting the perfect celebrity eyebrows or making a child’s day magical. Not all of us have jobs in attractions, but we are all involved in fascinating work. Sound like fun? Join us, and be part of creating amazing memories for millions of people around the world.
