NVA General Practice

Assistant Hospital Manager

NVA General Practice  •  Billings, MT (Onsite)  •  5 days ago
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Job Description

Assistant Hospital Manager

Full-Time | 24/7 Emergency & General Practice Veterinary Hospital

Are you an experienced operations leader looking for the opportunity to eventually lead a large, multi-million-dollar healthcare operation?

Moore Lane Veterinary Hospital is seeking an Assistant Hospital Manager to join our leadership team. This is a unique succession planning opportunity designed for an experienced leader who wants to grow into leading one of NVA's largest and most complex veterinary hospitals.

Working alongside an experienced Hospital Manager, you'll gain hands-on experience leading a , 24/7 emergency and general practice hospital while developing the operational, financial, and people leadership skills needed to manage a large veterinary hospital of your own.

About Moore Lane Veterinary Hospital

Moore Lane Veterinary Hospital is a growing 24/7 Emergency and General Practice serving pets throughout the region.

Our hospital includes:

  • 24/7 Emergency & General Practice
  • 11 veterinarians with plans to grow
  • 35–55+ team members throughout the year
  • Dedicated departments including Client Service, Boarding, and Medical Operations

This is a dynamic, high-volume hospital where no two days are the same.

What You'll Do

As Assistant Hospital Manager, you'll partner directly with the Hospital Manager to help lead hospital operations while preparing for future Hospital Manager responsibilities.

Leadership

  • Recruit, hire, onboard, and develop department managers and supervisors
  • Coach leaders to build engaged, high-performing teams
  • Foster accountability, collaboration, and professional development
  • Help create a positive culture where employees feel supported and empowered

Operations

  • Partner with department leaders across the hospital to ensure smooth daily operations
  • Support multiple service areas including emergency, general practice, boarding, and client service
  • Identify opportunities to improve workflows and operational efficiency
  • Help lead organizational growth as the hospital continues to expand

Financial Leadership

  • Review financial statements, KPIs, labor reports, and operational metrics
  • Partner with leadership on budgeting and financial planning
  • Drive financial accountability while maintaining exceptional patient care
  • Continue building a culture of financial transparency and shared ownership

Strategic Growth

  • Participate in hospital-wide initiatives and long-term planning
  • Support expansion of medical services and doctor growth
  • Build the experience necessary to eventually lead a large veterinary hospital

What We're Looking For

We're looking for an experienced operations leader who enjoys developing people, solving complex problems, and leading through collaboration.

Qualifications include:

  • Minimum 3 years of leadership experience managing a complex, multi-department operation
  • Experience leading organizations with $5M+ annual revenue
  • Strong financial acumen, including budgeting, P&L ownership, labor management, and KPI analysis
  • Proven success developing managers and future leaders
  • Excellent communication and relationship-building skills

Veterinary experience is welcomed but not required.

We especially encourage candidates from:

  • Healthcare
  • Hospital Administration
  • Hospitality
  • Retail Operations
  • Multi-unit Leadership
  • Other complex service industries

Schedule

  • Full-Time
  • Average of approximately 40 hours per week
  • Flexible schedule based on operational needs
  • Combination of weekdays with rotating weekend coverage
  • Occasional early morning, evening, or overnight overlap to support a 24/7 operation

Why Join Moore Lane Veterinary Hospital?

This role offers something that's difficult to find—a true leadership development opportunity.

You'll work directly with an experienced Hospital Manager who is intentionally developing their successor. You'll gain exposure to every aspect of operating a large emergency hospital, from financial management and strategic planning to leadership development and organizational growth.

Our hospital has accomplished an incredible amount over the past several years, and we're focused on building a culture where operational excellence is balanced with transparency, collaboration, and sustainable growth.

If you're an experienced leader looking for the opportunity to build your career while making a lasting impact, we'd love to hear from you.



National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:
- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
- We may also contact you via text message from an identified NVA representative for recruiting-related communication
- All job opportunities and applications are hosted on our official careers site: careers.nva.com
- There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

NVA General Practice

About NVA General Practice

At NVA General Practice, we’re on a mission to give every pet their best life. Our network of neighborhood veterinary clinics partners with pet parents to deliver high-quality medicine and individualized care to ensure the health and happiness of each patient. We believe pets are family and deserve the best possible care—every day, at every stage of their lives.

Since our founding nearly 30 years ago, we’ve channeled our passion and resources into improving the lives of animals and the people who love them. Today, we are a leading pet care provider with nearly 1,000 hospitals across the United States and Canada. Our dedicated team of over 25,000 members, including 5,000 veterinarians, cares for millions of animals annually through best-in-class medicine, products, and health services.

Together, as one team, we’re shaping the future of general practice medicine.

Learn more at https://gp.nva.com/

Industry
Veterinary & Animal Care
Company Size
1,001-5,000 employees
Headquarters
Austin, Texas
Year Founded
Unknown
Website
nva.com
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