Job Description
Elevate Your Career in Banff with BCP
Nestled in the heart of the Canadian Rockies, BCP is a locally owned and operated organization offering hotels, restaurants, and unforgettable visitor experiences. We are dedicated to delivering exceptional guest experiences while fostering a workplace that embodies teamwork, respect, and a sense of community.
At BCP, we believe in supporting our team members' personal and professional growth through collaboration, encouragement, and opportunities to thrive in one of Canada’s most iconic and vibrant destinations. Join us and be part of a culture that values connection, adventure, and excellence.
Ready to step into a leadership role where your energy sets the pace, your standards shape the experience, and your team feels supported to do their best work?
Chili’s Grill & Bar is looking for an Assistant General Manager who thrives in a fast-moving environment and loves building strong teams, tight operations, and memorable guest experiences. You’ll partner closely with the General Manager and help lead all Food & Beverage operations with a hands-on, people-first approach.
What You’ll Do
As our Assistant General Manager, you’ll support the GM in running day-to-day operations while strengthening the team and elevating service.
Operations & Guest Experience
• Support oversight of restaurant, lounge, room service, and functions to ensure consistent service standards
• Stay visible on the floor—connecting with guests and supporting staff in real time
• Ensure prompt, friendly, professional service across all outlets
Leadership & Team Development
• Recruit, hire, train, motivate, and retain a high-performing front-line team
• Coach, develop, and manage performance of the restaurant leadership/supervisor team
• Lead by example - setting the tone for conduct, professionalism, and growth
• Build strong relationships with employees, guests, and the local community
Safety & Collaboration
• Maintain a safe work environment and ensure teams are committed to working safely
• Coordinate with Payroll for timely onboarding and employee administration tasks
What We’re Looking For
• Minimum 3 years of management experience in a Food & Beverage environment of similar size and service scope
• Strong working knowledge of cost controls, budgeting, and operational planning
• Proven ability to lead and motivate teams in a busy, high-quality environment
• Strong training, coaching, mentoring, and performance management skills
• Excellent communication skills (written and verbal) with a calm, solutions-first style
• Above-average conflict resolution, negotiation, and objection-handling skills
• Highly adaptable, flexible, and effective working in a diverse environment
• Ability to respond quickly and confidently in a dynamic, changing operation
At BCP, we offer a comprehensive total compensation package, including perks and benefits designed to support your professional growth and enhance your lifestyle in the Bow Valley. Here are some highlights of what our team members enjoy:
• Group Health, Disability, and Life Insurance Coverage, with BCP covering 50% of premiums for employees and their dependents.
• Opportunity to invest in our Employee Share Ownership Program.
• Food and beverage discounts at all BLC restaurants and cafes.
• Health and wellbeing programs, including free yoga, complimentary canoe passes, discounted ski passes, golf membership and fitness club memberships.
• Discounts on spa services, movie passes, and rental/retail goods.
• Participation in Leadership Days for ongoing professional development.
• Experience our hotels firsthand through our Complimentary Hotel Stays Program.
• A complete list of employee benefits are listed here.
If you’re ready to take the next step in your career, BCP offers an outstanding environment with opportunities for advancement, a fun work atmosphere, and exceptional benefits.
BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups. If you require assistance with the application process or need accommodations, please reach out to us at careers@banfflodgingco.com or 403-760-8521.
Please note: Only candidates selected for further consideration will be contacted.
