Job Description

Become the Best Part of PMP Management!

PMP is seeking a motivated, detailed, communicative and personable professional to join our team as the onsite Assistant General Manager at Regents La Jolla Homeowners Association in La Jolla, CA.

Who We Are

Property Management Professionals LLC. (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Texas, Arizona, Utah, and Colorado. PMP delivers a level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.

PMP is one of the fastest growing management firms which provides our team members’ a unique opportunity to evolve and grow their careers. Our extraordinary team has been the driver of PMP’s growth since inception. By delivering on our promise of extraordinary service to each of our valuable clients, PMP’s reputation as an industry leader has contributed to our growth and attracted some of the most talented professionals in the industry.

PMP’s unique company culture is one of our firm’s most prized attributes. We pride ourselves on a positive, supportive, and rewarding company culture. From the moment you visit one of our division offices or meet a member of our team, you will begin to see and feel what makes PMP’s team so unique.

Who We’re Looking For

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

? Assistant General Manager, Regents La Jolla Homeowners Association

The Assistant General Manager will assist the on-site management office with administrative and supervision responsibilities for a mid-rise condominium located in the beautiful city of La Jolla. This allows our General Manager to stay focused on their key objectives and offer a level of service, expertise and knowledge that surpasses our client's expectations, putting people before profits.

Job Duties:

• Assist General Manager with supervision of front desk activities
• Work directly with the General Manager providing the support necessary for them to meet their day-to-day tasks including but not limited to pre and post board meeting assistance, newsletter and homeowner communication, work orders, website document & information update
• Board packet assembly, including copying, binding, labeling envelopes and mailing when applicable
• Participating in monthly Board meetings
• Updating association websites, including but not limited to upload current documents, updating board member positions, posting meeting dates, posting minutes, and sending email blasts
• Assist in supervision of personnel for housekeeping, maintenance, and activities
• Support the General Manager with general contractors and vendors on small- and large-scale repair and maintenance projects to ensure project scope, milestones, and expenses meet expectations
• Monthly billing
• Monthly newsletters
• Assist in Architectural application process to include maintaining the standards of the architectural guidelines, verifying applications meet criteria, maintaining the Architectural tracker preparing all homeowner correspondence
• Conducting violation walks and monitoring violations
• Creating works orders to the appropriate vendor, follow up on status of work orders and update notes
• Be available to address after hour’s emergency matters
• Secure vendor estimates/bids, scheduling work, and tracking progress of all maintenance and repairs items
• Assist all clients (homeowners, vendors, board members & fellow employees) in a professional and friendly manner
• Communicate effectively with staff, homeowners, vendors, and clients through newsletters, emails, and additional forms of correspondence
• Filing and calendar management
• Participate in on-going training and professional development
• Special projects & tasks, as assigned
• Additional duties as assigned

Required Qualifications:

• 4 Year College Degree preferred but not required
• Association industry credentials preferred, i.e. CACM
• 1-2 Years of experience in a manager role
• Extraordinary customer service skills
• Exceptional writing and communication skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Strong organizational skills
• An honest, responsible, optimistic, and enjoyable demeanor

Requirements

Prior experience in HOA or Luxury High Rise

AMS or CMCA designation desired

Strong leadership and organization skills