Scandinavian Tobacco Group

Assistant General Manager - Jacksonville, FL

Scandinavian Tobacco Group  •  Jacksonville, FL (Onsite)  •  3 hours ago
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Job Description

Assistant General Manager, United States / Retail Operations

Location: Jacksonville, FL

Working hours: Full-time

Work model: On-site

Contract type / duration: Permanent

Are you a retail leader who thrives on delivering exceptional customer experiences and driving business results? As our new Assistant General Manager, you will support store operations, develop high-performing teams, and help grow one of our world-class brands. You will work closely with the General Manager and retail associates to achieve commercial objectives while maintaining outstanding service standards.

What your day will look like

  • Drive store performance by supporting sales, profit, and business development goals.
  • Coach, develop, and hold retail team members accountable for customer service, merchandising, and product knowledge standards.
  • Oversee day-to-day store operations, including scheduling, labor management, and operational efficiency.
  • Monitor store systems and facilities to ensure safe and effective operation.
  • Track progress against store objectives and collaborate with the General Manager on continuous improvement initiatives.
  • Support bar operations and provide hands-on customer engagement throughout the store when required.

What you'll bring

  • Minimum 2 years of management experience, preferably in a retail environment.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Word, Excel, and PowerPoint; experience with Microsoft Dynamics AX is an advantage.
  • Ability to analyze data, manage priorities, and coordinate store operations effectively.
  • Strong organizational, leadership, and team motivation skills.
  • Knowledge of cigars or the cigar industry is an advantage but not required.

Working at STG & What to expect

Working for one of our world-class brands means being part of a collaborative environment where people from diverse backgrounds come together around products they are proud of. In this role, you will have opportunities to develop your leadership capabilities, contribute to commercial success, and make a meaningful impact on the customer experience.

Benefits may include healthcare coverage, vision and dental plans, retirement savings programs, paid time off, holidays, life insurance, disability coverage, and other supplemental benefits, subject to local eligibility and company policy.

Ready to be part of something bigger? Apply now and discover much more.

Our recruitment process

  • Recruiter screen
  • Interview with the hiring team
  • Assessment, case study, or work sample (if relevant)
  • Final interview with leadership or key stakeholders

Scandinavian Tobacco Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.

Scandinavian Tobacco Group

About Scandinavian Tobacco Group

For 275 years, Scandinavian Tobacco Group has been maker of rituals. We have honed our craft to make premium tobacco products and experiences to our consumers embedded by textures, flavours and aromas. With our portfolio of industry leading brands, we deliver consumer experiences that really make a difference.

With a portfolio of around 200 leading brands that are being sold across the globe, we believe we have what it takes to become the undisputed and sustainable global leader in cigars.

The Group, headquartered in Copenhagen, Denmark, has a total of around 10,000 employees worldwide and are represented in Europe, North America, Central America and Asia. Scandinavian Tobacco Group is listed on NASDAQ OMX and in 2024 posted net sales of DKK 9.2 billion.

Building a growing business in a highly regulated industry takes people who have courage and dare to light the forward and raise the standards for everything we do. Passion is what sets us apart - we believe in holding ourselves accountable to high expectations, because we know we can achieve them.

When we combine our perspectives and work together to deliver results, strive for simplicity, and beat our competition, we become part of something bigger than ourselves – a winning team that has what it takes to go the distance. We want to attract the most talented people, who will take pride in our unique history, strong brands and the craftsmanship behind our products.

We're always on the lookout for great people, so if you think you have what it takes to work for Scandinavian Tobacco Group we'd like to hear from you.

Industry
Unknown
Company Size
1,001-5,000 employees
Headquarters
Gentofte, DK
Year Founded
Unknown
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