Job Description

Become the Best Part of PMP Management!

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as an Onsite Assistant General Manager for our Gateview HOA, Albany, CA.

Who We Are

Property Management Professionals (PMP) is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas. We are proud to offer a personalized, boutique level of service to our association clients, backed by the scale and resources of Odevo, one of the world’s largest resident services companies. We are proud to be privately owned, locally independent, and passionately committed to elevating the lifestyle experience for the communities we serve.

We are one of the fastest (organically) growing association management firms in each of our respective markets. Our company’s growth coupled with the depth and breadth of our network creates a uniquely rare opportunity for professional growth. Additionally, our people-centric culture allows us to attract and retain the industry’s top talent and has served as one of our primary competitive advantages over the past two decades.

To learn more about PMP, our unique approach to community management, and our people-centric culture, you’re invited to visit us online at www.pmpmanage.com visit our social media platforms:

Instagram/pmpmanage facebook/pmpmanage linkedin/company/pmpmanagement

Who We’re Looking For

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position The Assistant General Manager will be located on-site at the management office to fulfill multiple responsibilities. This position will be the front-facing contact for all board members, homeowners, and residents within the community. The ideal candidate will have a focus on key objectives to offer a level of service, expertise and knowledge that surpasses our client’s expectations.

Duties & Responsibilities:

• Assist Homeowner and residents with general inquiries and maintenance concerns.
• Obtain and prepare proposals for projects within the community.
• Preparing for Board Meetings including packet assembly, presenting proposals, and taking minutes.
• Updating association websites, including but not limited to: upload current documents, updating board member positions, posting meeting dates, posting minutes, and sending email blasts.
• Monthly billing
• Monthly newsletters
• Process and assist with architectural application process
• Update Action Item Tracker and follow up on pending items
• Create work orders to the appropriate vendor, follow up on status of work orders and update notes
• Additional duties as assigned

Required Qualifications:

• 4 Year College Degree preferred but not required
• 1-2 Years of experience in an administrative role
• Extraordinary customer service skills
• Exceptional writing and communication skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Proficient in reviewing and understanding budgets and financial statements
• Strong organizational skills
• An honest, responsible, optimistic, and enjoyable demeanor

The employee must be able to:

• Stand and walk for extended periods throughout the workday.
• Frequently bend, stoop, kneel, crouch, climb, reach, twist, and squat.
• Frequently use hands and arms for grasping, handling, pushing, pulling, and operating equipment.
• Lift, carry, push, and pull up to 50 pounds on a regular basis.
• Safely operate cleaning equipment, hand tools, ladders, and maintenance equipment.
• Work both indoors and outdoors in varying environmental conditions.
• Maintain sufficient visual acuity and hearing to identify safety hazards and perform assigned duties safely.

PMP Professionals LLC. is an equal opportunity employer and makes employment decisions based on merit. Qualified applicants are considered for employment without regard to race, religion, sex or gender, sexual orientation, gender identity or expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, genetic information, or any other consideration made unlawful by applicable laws.

Requirements

HOA or High-end Hospitality experience desired

AMS or CMCA highly desired
Excellent customer service
Outstanding organizational skills
Knowledge of Microsoft Office applications (Word, Excel, Outlook)