Lafrance Hospitality

Assistant General Manager - Fairfield Inn & Suites, Plymouth, MA

Lafrance Hospitality  •  Plymouth, MA (Onsite)  •  2 hours ago
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Job Description

Fairfield Inn & Suites located in Plymouth, MA at 16 Plaza Way is in search of an Assistant General Manager to help lead our team.

Are you excited to take the next step in a Management role in your Hospitality career? Joining our team at the Fairfield Inn & Suites as the Assistant General Manager could be the best place for you! At Lafrance Hospitality we want to work with you to further develop your skills while making our hotel a success.

The Assistant General Manager will work hand in hand with our experienced General Manager to ensure the smooth operations of the property. This is an amazing opportunity to work with both dynamic coworkers & skilled leadership.

Pay: Salary

Schedule: Mid- shift & evenings- weekends & holiday availability

Job Type: Full- Time

keywords: hotel manager, hotel front desk, assistant general manager, H O T E L, hotel jobs

Responsibilities:

  • Front Office operations management to include, but not limited to, overall guest service, Brand standards, room availability, cost controls and overall profitability, systems use and management, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
  • Monitor and encourage team members performance and assist in training needs. Actively work on coaching, evaluating, and rewarding team members. Assist in scheduling and employee reviews process.
  • Monitor guest satisfaction reviews and scores with the General Manager and improve accordingly.
  • Ensure compliance with Marriott and Lafrance standards.
  • Greet guests and respond to guest inquiries, requests and issues in a timely, friendly, and efficient manner and resolves guest concerns.
  • Manage the housekeeping/laundry department as well as some housekeeping responsibilities.

Requirements

  • Prior brand hotel experience preferred
  • Minimum 1-3 years hotel Front Desk experience OR prior Property Management experience
  • Detail oriented with emphasis on building guest relationships
  • Must be available to work a flexible schedule

Benefits

  • Full Time Benefits offered: Vacation, Sick, Medical, Dental, Holidays & 401K
  • DailyPay - Get paid any day !
  • Tuition Reimbursement
  • Amazing Bonus Program
  • Annual Review Program
  • Extensive Brand Wide Hotel Room Discounts
  • Additional Company Wide Hotel Room Discount Program
  • Fun Company Events & Group Activities
  • Mentorship
  • Room for Growth
Lafrance Hospitality

About Lafrance Hospitality

Lafrance Hospitality was established in the 1950’s and has since grown into a full service hospitality company with a current portfolio of fourteen hotels, five restaurants/function facilities and one catering division. Our current hotels include Hilton, Marriott, IHG and Choice properties. With our team of esteemed professionals, depth of experience, proven strategies and commitment to providing an outstanding guest experience, Lafrance Hospitality provides a complete range of management services. Our small size affords our team the opportunity to focus on each hotel’s individual markets and needs, and apply our core principles; hiring, training and retaining the best team members, exceeding guest expectations, and maintaining streamlined, efficient operations.

Lafrance Hospitality's corporate office consists of dedicated team members in all aspects of development and operations. Lafrance Hospitality has the ability to provide consulting and management services in all aspects of operations; finance, sales and marketing, development, daily operations and human resources. In addition, we provide distressed asset management and receivership services to ensure distressed assets run in a cost effective manner during the critical transition phase. Our hands on approach in daily operations have contributed to the success of each of our properties.

Our vision is to be the PREMIER Hospitality Company by employing the VERY BEST PEOPLE, trained and empowered, to deliver a QUALITY product with SENSATIONAL service to every guest, every time.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Westport, MA
Year Founded
1955
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