Job Description

Assistant General Manager at The Regent Balham (Live out)

Livelyhood Pub Group is proud to be an independent London operator where every guest experience matters. Our pubs are built on the fun art of hospitality and we're passionate about community.

Our people are at the heart of everything we do and to support the next exciting stage of growth for our flagship pub, The Regent in Balham, the time's right to bring in an Assistant General Managerto support our fantastic General Manager and passionate team in delivering an exceptional Livelyhood experience every day in this legendary pub.

About The Regent Balham https://theregentbalham.co.uk/

The Regent Balham is a neighbourhood pub that prides itself on outstanding hospitality and strong community vibes.

The Assistant General Manager Role

As Assistant General Manager, you’ll help run operations, lead the team, and step in to cover the GM when needed. You’ll ensure the pub runs smoothly, maintain high standards and drive results. You'll also want to be a future Livelyhood GM.

What You’ll Do:

• Be the GM’s right-hand and step in as acting GM when needed

• Lead, develop and inspire our talented teams

• Drive operational excellence, sales, and profitability

• Keep standards high across food, drink, and guest experience

• Take ownership of key areas as agreed with GM

• Make the pub a place where both guests and teams love to be

• Embrace being an independent, community pub.

What We’re Looking For:

• Proven experience managing a busy pub, bar or restaurant team

• Confident stepping up as acting GM

• Proven leadership skills, able to motivate Front & BOH teams

• Confident managing operational performance

• Passion for hospitality and creating memorable guest experiences

• Someone who loves a great community pub & never forgets that hospitality at its heart is fun!

Our Assistant General Manager will role model in a way that has our Livelyhood Purpose and our five Lively Ways (values) of Authentic, Daring, People, Livelyand Sustainableat its very heart.

Why You’ll Love Working Here:

• We offer a competitive salary £38,500 - £40,500 + tronc. OTE £44,500 - £46,500

• Additional quarterly bonus scheme - £1,300 a quarter/£5,200 bonus pot a year

• 45 Hour working weeks

• 40% food and drink discount for you and 3 guests valid in all sites from day 1

• Milestone rewards and recognition scheme - starts when you celebrate 6 months with us and keeps going!

• Retail and hospitality discounts via Hospitality Rewards

• We offer a range of apprenticeships to support your development if you're keen

• Wellbeing focused employer– with employee assistance support available

• Access to 35% of your earnings on demand giving you financial flexibility

• Be part of an independent ,collaborative, culture where your voice is heard & your ideas welcome

• Career progression towards GM opportunities

We are genuinely one team. We love our London communities, we're passionate about dogs, new products (food and drink), focused on sustainability and we are super proud of our close, active relationships with our charity partners - The BigKid Foundation, Only A Pavement Away and The Licensed Trade Charity.

Our Livelyhood Sites

You’ll find us in Crystal Palace ( The Faber Fox), Balham ( The Regent), Wimbledon ( The Old Frizzle),Clapham South ( The Perky Nel),Bromley South ( Saucy Bird) Elephant and Castle ( The Rosy Hue) and Wanstead ( The Bull)

Auditions are happening now! We are reviewing Assistant General Manager applications as they arrive, so don't delay in sending us yours

You’ll understand that all applicants will require a UK bank account and proof of their eligibility to work in the UK