Job Summary
The Assistant General Manager (AGM) supports the General Manager in leading all aspects of hotel operations to ensure exceptional guest experiences, operational excellence, and financial success. The AGM assists in overseeing department leaders, maintaining brand standards, driving revenue performance, and fostering a positive team culture at the Sheraton Boston Needham Hotel.
The ideal candidate is a hands-on hospitality leader with strong operational knowledge, excellent communication skills, and a passion for guest service, team development, and leading by example. Hands-on leadership is required in this role.
Essential Responsibilities
Qualifications
Benefits
About StepStone Hospitality
StepStone Hospitality is a leading hotel management company committed to operational excellence, exceptional guest experiences, and team member development across its portfolio of branded hotels.
Equal Opportunity Employer
StepStone Hospitality is committed to providing equal employment opportunities and maintaining a diverse and inclusive workplace.
StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.
StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.
