Job Description

Seeking outgoing individual with assistant general manager(AGM) experience to assist the regional general manager in directing daily business operations. The AGM should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. The AGM must be able to competently perform duties in the absence of the Regional General Manager.
The ideal candidate will eagerly participate in educational and training opportunities. The AGM must be able to motivate and positively influence staff. A top candidate for this position must have strong leadership and organizational skills.
Requirements:

• Food Safety certificate
• Great interpersonal and communication skills with customers and team members
• Strong problem-solving skills
• Good observation skills
• An ability to accept and deliver constructive criticism
• Computer literate and basic math skills
• An ability to identify and address weaknesses and provide coaching where necessary
• Ability to stand, bend, reach and scoop through-out assigned shift
Responsibilities:
• Flexible schedule to include opening and closing
• Collaborate with the Regional General Manager, and assist with project planning to staff management
• Customer product and service standards
• Nurturing a positive working environment with staff and customers
• Delegate daily tasks when needed
• Ensuring company policies and procedures are followed
• Set a good example for the staff
o Greet and thank every customer with a smile and eye contact
o Deliver exceptional customer service and store experience
Benefits:
• Competitive pay
• Career Growth
• Free meals (during shift)

Firehouse Subs is a US based, fast casual dining restaurant founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris and Robin Sorenson. Firehouse Subs has opened over 1300 restaurants in the United States, Puerto Rico, Canada and other locations abroad.
Compensation: $16.00 - $19.00 per hour

Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®.

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.