Job Description

LUV Car Wash was founded in Sept of 2021, and we have rapidly grown to over 70 locations in 6 states, including CA, NV, FL, GA, PA, and NJ. We are looking to add an Assistant General Manager to our growing team to help us continue our mission to become the best car wash in the industry.

Location: 458 W. College Ave. Santa Rosa, CA 95401

Benefits:

*401K match

*Health Benefits/HSA

Vision

*Dental

Life insurance

Vacation/Sick Time or PTO

Employee Discount program

Employee Assistance Program

(*Some benefits require a 1 year measurement period or age requirement)

General Summary of Duties

Our Assistant General Manager will manage the day-to-day operations of the carwash and manage all employees and facilitate breaks/shifts for the team.

Reports to General Manager

FLSA Status Non - Exempt

Physical Demands

• Occasional prolonged periods of walking/standing.
• Physical ability to move equipment and tools as needed.
• Must be able to lift min 30 pounds.
• Work in extreme weather.
• Work in a wet environment and wear PPE correctly throughout the day.

Essential Functions

• Direct cars into the wash tunnels.
• Carry out visual inspections of vehicles to confirm their condition before sending them into the tunnel.
• Perform cleaning of facility and ensure everything is organized and kept in the appropriate place.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Perform other related duties as required and assigned.
• Assist with Recruiting, developing, and motivating teams to deliver the company's mission.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.

Job holder must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website.

Requirements

Education

HS Diploma or GED equivalent

Experience

A minimum of year (1) year of car wash experience is required.

Requirements

Excellent verbal and written communication skills.

Passionate about creating genuine connections with team members and providing excellent customer service.

Moderate proficiency in MS Office, including Excel, is required.