Job Description

Responsive recruiter
Do you want to work somewhere you can make a difference? Are you looking for a great gig where the work is actually fun? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company!
We change lives. We help children reach their goals. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits:

• Leadership roles
• Incentive bonuses
• Valuable work experience
• Increased social opportunities
• Future references/referrals

Requirements:

• Experience with and ability to work with children
• Excellent interpersonal communication and organizational skills
• Demonstrated leadership experience
• Focus on safety, quality, team member development and extraordinary customer service
• Must pass background examinations (included with training)

Job Title: Assistant General Manager
Reports to: General Manager
FLSA Status: Exempt
Oversees the quality and success of Goldfish Swim School. This encompasses all daily operations including staffing, safety, pool operations, swim lesson quality, customer service, cash management and workplace employee activities.
Duties and Responsibilities include the following:

1. Directs and controls the daily operations to ensure the school is runs according to GSS standard operating procedures.
2. Helps the General Manager and department managers fulfill the daily tasks.
3. Manages the staff of GSS to ensure high productivity, excellent performance, and positive employee satisfaction.
4. Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
5. Gains a high level of knowledge and experience in the GSS pool operations to ensure understanding and satisfaction of Goldfish members.
6. Gains a high level of knowledge and experience in the GSS pump room operations necessary to maintain a safe and sanitary swim environment and troubleshoot as necessary.
7. Interacts with the Deck Supervisors, Golden Teachers, and wet side staff on issues related to class scheduling, student progress, customer service and employee performance and training.
8. Trains, oversees and provides ongoing development of the aquatics department to provide superior swim instruction to the students of GSS.
9. Provides sales and marketing training to all qualified sales staff.
10. Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
11. Trains and oversees birthday party staff to ensure that the GSS standard operating procedures are being maintained.
12. Initiates and oversees workplace culture and employee interaction. Maintain a high level of employee satisfaction.
13. Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility, and trains all current staff on the GSS EAP.
14. Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
    
    

Education/Experience: High school diploma or GED is required. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or childcare provider required. Two or more years as a swimming instructor is preferred. Minimum experience of 6 months to 1 year in leadership role.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
Certificates and Licenses: Lifeguard, CPR, First Aid, and AED required. Certified Pool Operator certification and Lifeguard Instructor certification highly recommended.

Goldfish Swim School Urbandale is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For
additional information see goldfishswimschool.com

NOTE: The information within this posting is not all-inclusive and may be subject to change.
EEO/Des Moines Swim School LLC is an Equal Opportunity Employer.
Compensation: $43,000.00 - $48,000.00 per year

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.