Paradies Lagardère is an award-winning and innovative Airport Concessionaire, committed to delivering exceptional dining experiences. We are seeking a dedicated and hands-on Assistant General Manager (AGM) with a strong focus on operations to join our team. This role is perfect for a motivated leader who thrives in a fast-paced, high-volume environment and has a passion for food quality, kitchen management, and team leadership.
As the Assistant General Manager – Full-Service Operations, you will support daily operations across both Front of House (FOH) and Back of House (BOH) within a high-volume Whataburger restaurant. This role is essential to ensuring food quality, speed of service, compliance, and an exceptional guest experience. The AGM will provide hands-on leadership, support team development, and help maintain a safe, high-performing, and guest-focused work environment. Strong leadership, problem-solving skills, and the ability to manage fast-paced kitchen operations are required. Bilingual proficiency is a plus.
Full-Service Operations: Oversee Front of House (FOH) and Back of House (BOH) operations, including food preparation, cleanliness, inventory, equipment, and overall guest experience.
Team Leadership & Training: Recruit, train, and develop team members while ensuring adherence to food safety, operational standards, and company policies.
Operational Excellence: Ensure efficient kitchen operations, including food production, portion control, and recipe execution.
Food Quality & Safety: Enforce health, safety, and sanitation standards in compliance with local regulations and company requirements (ServSafe preferred).
Inventory & Cost Control: Manage food costs, ordering, waste, and inventory to support efficiency and profitability.
Problem-Solving & Support: Address FOH and BOH challenges, including staffing, workflow, and operational gaps, using a solutions-focused approach.
Business Support: Assist the General Manager with scheduling, performance management, and overall restaurant success.
Strong leadership skills with the ability to motivate and develop FOH and BOH teams
Experience managing operations in a fast-paced, high-volume environment
Working knowledge of food safety, kitchen operations, and cost control
Hands-on leadership style with strong problem-solving skills
Flexibility to work varied schedules, including nights, weekends, and holidays
2–4 years of FOH and BOH management experience in a high-volume restaurant or food service setting
ServSafe Certification or ability to obtain upon hire
Experience with inventory management, scheduling, and performance management
Bachelor’s degree in Hospitality, Culinary Arts, or related field preferred; equivalent experience considered
Join our team and help lead a high-performance, guest-focused restaurant environment.
As an exempt leadership position, this role requires flexibility and accountability for business outcomes, which may at times require extended work hours beyond a traditional 40-hour workweek.
Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.
We bring 60+ years of experience in creating pioneering trends, developing innovative shopping and dining options and delivering engaging experiences for airport travelers across North America. Our expertise in international, national, local and proprietary brand development and management is industry renowned and complements our unrivaled proficiency and passion in delivering exceptional customer service, superior designs and award-winning operations.
Paradies Lagardère
• $1.6 Billion Sales
• 550+ Retail Stores
• 220+ Restaurants and Bars
• 90+ Airports
• 10,000+ Associates
Opening our first airport store in 1960 and then igniting a retail revolution two decades later, we continue today as the premiere airport retailer in North America. Driven by consumer research and developed by innovative teams of designers, architects, merchants and operators, our extensive variety of retail solutions leads the industry in creativity, inspiration and customer centricity.
Our Dining Division is a true restaurateur. We specialize in experiences. This is achieved with the most attractive brand portfolio in the industry, inspiring and creative restaurant designs, and a self-proclaimed and playful “maniac” approach to industry-leading hospitality.
Paradies Lagardère maintains its LinkedIn page to communicate information to our employees and shareholders. We also welcome messages from these audiences. Should employees want to communicate information that requires internal review and action, please see your employee handbook on how to provide that feedback.
