Job Description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

The Assistant Fund Accountant supports the accurate processing, verification and maintenance of fund accounting records within a retirement fund administration environment. The role contributes to effective fund administration, cashflow accuracy, SLA adherence, operational control, risk mitigation and high-quality service delivery to internal and external stakeholders.

Key Outputs

• Accurate and timely processing of assigned fund accounting activities.
• Complete, valid and audit-ready working papers, reconciliations and supporting evidence.
• Timely management and resolution of assigned Chorus cases and mailbox queries.
• Correct preparation of cashflow-related updates, treasury instruction inputs and risk premium support activities.
• Clear escalation of exceptions, variances, SLA risks and compliance concerns.
• Professional and service-oriented stakeholder engagement.

Key Responsibilities / Duties

• Perform transaction processing and accounting support activities accurately and within agreed SLA timelines.
• Manage assigned Chorus cases, ensuring timely action, accurate updates and appropriate follow-through until resolution.
• Prepare cashflow-related updates and treasury instruction inputs in line with approved procedures and review requirements.
• Support risk premium processing, reporting and related reconciliations to ensure accuracy, completeness and audit readiness.
• Monitor and manage assigned mailbox items professionally, ensuring stakeholder queries are acknowledged, actioned or escalated timeously.
• Engage with internal teams, banks, insurers, payroll teams and other stakeholders in a clear, professional and service-oriented manner.
• Maintain accurate working papers, evidence and audit trails to support processing, review and compliance requirements.
• Identify and escalate exceptions, unresolved variances, missing information, unusual transactions, SLA risks and potential compliance concerns.

Minimum Qualifications and Experience

• Minimum 1–2 years’ experience in a finance, fund accounting or retirement fund administration environment.
• Finance-related qualification completed.
• Sound accounting knowledge and understanding of basic financial processing principles.
• Experience working with reconciliations, transaction processing, case management, stakeholder queries or similar finance administration activities will be advantageous.
• Ability to work accurately under deadline pressure and within agreed SLA requirements.

Technical Skills and Systems Knowledge

• Intermediate to advanced Excel skills are essential.
• Exposure to Chorus, Compass and Stadium will be advantageous.
• Ability to maintain accurate working papers, reconciliations and evidence packs.
• Ability to interpret financial information, identify variances and support exception resolution.

Behavioural Competencies

• Attention to detail and accuracy.
• Planning, organising and time management.
• Ownership and accountability.
• Analytical thinking and problem solving.
• Professional written and verbal communication.
• Stakeholder and client-service orientation.
• Teamwork, collaboration and willingness to learn.
• Ability to follow procedures and work within a controlled environment.

Key Performance Indicators

• Consistently meet agreed SLA deadlines and processing timelines.
• Maintain high levels of processing accuracy and reconciliation quality.
• Escalate unresolved items, risks and delays timeously.
• Maintain complete and audit-ready supporting evidence.
• Demonstrate ownership, collaboration, planning and organising, analytical ability, attention to detail and sound decision-making.

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Skills

Budget Management, Computer Literacy, Database Reporting, Data Classification, Data Compilation, Data Controls, Data Encoding, Data Modeling, Document Management, Financial Auditing, Management Reporting, Numerical Aptitude, Oral Communications, Report Review

Competencies

Business InsightCollaboratesCommunicates EffectivelyDecision QualityEnsures AccountabilityFinancial AcumenManages ComplexityOptimizes Work Processes

Education

NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent

Closing Date

01 July 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!