Proficiency in hotel management software systems and front desk operations to oversee check-in/out processes, manage room inventory, and handle guest reservations effectively.
Strong leadership and interpersonal skills to support and motivate front office staff, resolve guest issues, and foster a positive work environment.
Excellent communication skills to interact professionally with guests, colleagues, and other departments, ensuring clear and accurate communication.
Attention to detail and organizational abilities to maintain accurate records, manage schedules, and prioritize tasks in a fast-paced environment.
Problem-solving skills to address guest concerns, handle emergencies, and make decisions that uphold guest satisfaction and hotel standards.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus
Agility
AI Fluency
Front Desk Operations L3
Guest Relations L3
Hotel bookings L3
Hotel Management Standards and Procedures L3
Leadership_321977503
Product and Service Knowledge L3
Quality_321977507
Resilience
Bachelor's Degree in Business Administration or any related field
Power International Holding (PIH) is a diversified business conglomerate with global reach, structured into six core groups:
Energy, Concessions & Construction
Industries & Services
Telecommunication & Technology
Agriculture & Food Industries
Real Estate
Lifestyle: Hospitality, Entertainment & Catering
Our commitment to sustainable growth is reinforced by a structured approach to resource allocation and centralized functional support, enabling agility and continuous development across sectors. Each group operates with focused specialization while contributing to PIH’s overarching strategy of delivering long-term value.
Through a culture of excellence and collaboration, PIH harnesses the collective strength of its leadership teams, ensuring that each business flourishes while advancing economies and communities. This synergistic model allows PIH to maintain its distinctiveness as a group while driving sustained impact on both a local and global scale.
