Davidson Hospitality Group

Assistant Front Office Manager

Davidson Hospitality Group  •  $69k - $71k/yr  •  Monterey, CA (Onsite)  •  2 months ago
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Job Description

Property Description

Join the prestigious team at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course, located in the picturesque Monterey Peninsula of California! As a renowned resort, we are seeking dedicated and passionate individuals to be part of our team. With its stunning coastal location, luxurious accommodations, and world-class amenities, Hyatt Regency Monterey offers a unique and serene work environment where you can showcase your hospitality skills. As an employee, you will have the opportunity to deliver exceptional service to our discerning guests and create unforgettable experiences. With a commitment to employee development and growth, Hyatt Regency Monterey offers ample opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and contribute to our legacy of delivering exceptional hospitality!

The Assistant Front Office Manager is responsible for assisting the Front Office Manager in the supervision of the entire front office operations to ensure profitability, exceptional service, quality and value to each guest throughout their stay. Will help oversee front office, concierge, PBX and bell staff including selecting, training, and developing the team. This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening.

Responsibilities:

  • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
  • Establishes and maintains open, collaborative relationships with employees.
  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Collaborates with the Front Office Manager on ways to continually improve departmental service.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Serves as a role model to demonstrate appropriate behaviors.

  • Sets a positive example for guest relations.

  • Displays outstanding hospitality skills.settles disputes, and resolves grievances and conflicts, or otherwise negotiates

  • Empowers employees to provide excellent customer service.

Qualifications

  • Prior cash handling experience necessary.
  • Minimum of 2 years previous hotel front office in a similar role.
  • Excellent guest service, organization and problem solving skills.
  • Ability to multi task and work in a fast paced environment.
  • Ability to work a flexible schedule to include weekends and holidays.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays).
  • 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD $69,000.00 - USD $71,000.00 /Yr.

Davidson Hospitality Group

About Davidson Hospitality Group

A remarkable thing happens when you bring people together who are driven by a common goal and personal passion to make a difference—they do. Every team member at Davidson Hospitality Group is united behind a singular vision: Delivering hospitality and creating value for every customer, every time.

This simple but powerful vision provides the impetus for our approach to value creation, the cornerstone of how we’ve operated for nearly 50 years. It brings a spirit of collaboration, innovation, and hospitality to our select portfolio of clients. It fosters an entrepreneurial management style that allows us to look at each property through the eyes of an owner, and treat each and every property as if it was our own. In the end, it makes a remarkable difference driving top line revenue and bottom line results for our property owners. It’s the reason why our property owners see us as a true value-creation company, not just a management company

We invite you to join us as we continue to set the standard in the hospitality industry.

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
Atlanta, GA
Year Founded
Unknown
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