Job Description

We are looking for a highly motivated and enthusiastic Assistant Front End Manager Trainee to join our team. This position is designed to train and develop future leaders by providing hands-on experience in managing front-end operations. The trainee will work closely with the Front End Manager to ensure smooth and efficient customer service, team management, and daily operations.

Key Responsibilities:

• Customer Service: Assist in delivering excellent customer service by addressing customer inquiries and resolving issues promptly.
• Team Support: Support the Front End Manager in supervising front-end staff, including cashiers and customer service representatives.
• Training: Participate in training sessions to gain knowledge about front-end operations, company policies, and management techniques.
• Operational Tasks: Help manage daily front-end activities such as cash handling, checkout procedures, and maintaining store cleanliness and organization.
• Scheduling: Assist in creating and managing staff schedules to ensure adequate coverage during all shifts.
• Compliance: Ensure adherence to company policies, procedures, and standards, as well as relevant legal and regulatory requirements.

Qualifications:

• Experience: Previous experience in retail, customer service, or a supervisory role is advantageous but not mandatory.
• Skills:
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Basic computer skills, including familiarity with Microsoft Office.
• Ability to thrive in a fast-paced environment and handle multiple priorities.
• Attributes:
• Demonstrated leadership potential and a desire to grow into a management position.
• High integrity, dependability, and a positive attitude.
• Customer-centric approach with a commitment to service excellence.

Work Environment:

• This role involves standing, walking, and occasionally lifting items.
• Flexibility to work various shifts, including weekends, evenings, and holidays.

Diversity Statement:

At Indiana Grocery Group, we believe in diversity and inclusion and always value and treat everyone with dignity and respect. Our associates are passionate about providing excellent customer experiences and helping our associates grow. In order to sustain this culture, we will welcome individuals who are diverse in race, color, creed, religion, sex/gender, sexual orientation, gender identity or expression, age, marital status, national origin, ancestry, disability, veteran status, genetic information, or any other legally protected status. Also, we are committed to sustaining a professional working environment where everyone feels welcome, important and appreciated.