Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Eurpean elegance with uniquely Argentine twist. Set in the exclusive Recoleta neighbourhood, Four Seasons is a combination of an early-20th-century mansion and a contemporary high-rise, offering the best of modern comfort with European-style glamour. Meet up with colleagues and friends over cocktails at Pony Line and dry-aged steaks at Elena, or enjoy a local tradition – Sunday barbecue – in our secret garden.

En Four Seasons Hotel Buenos Aires nos encontramos en la búsqueda de la posición de Assistant Front Desk Manager.

Funciones

• Será responsable por realizar tareas de supervisión del turno y de la atención a los huéspedes en el Front Desk.
• Entrenará y monitoreará el cumplimiento de los estándares del personal del Sector (calidad, servicio y eficiencia).
• Deberá dar seguimiento a las llegadas y salidas del día y asegurarse que la atención a VIP Guests y Returning Guests sea adecuada a las políticas y procedimientos de la Compañía.
• Deberá apoyar al Sector en las tareas operativas que se requieran.

Requisitos

• Excelente capacidad de liderazgo y coordinación de Personal.
• Graduado o estudiante avanzado en Hotelería y/o carreras afines.
• Experiencia en posiciones similares o de supervisión de por lo menos un año.
• Inglés Avanzado (oral y escrito).
• Disponibilidad horaria para trabajar en los diferentes turnos, inclusive turno noche.
• Vocación de Servicio.