Job Description

Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD and has six event spaces for up to 200 guests with dedicated outdoor terraces to provide seamless indoor/outdoor flow.

We are a vibrant and forward-thinking hotel with a reputation for hosting exceptional conferences, meetings, and events. From corporate gatherings to high-energy incentives, we create moments that leave a lasting impact. Now, we’re looking for a talented individual to maximize our potential in the Conference & Events market and help us grow even more!

Did you know that Mercure Melbourne Doncaster is the only venue in the Eastern Suburbs that you can have panoramic views of the Dandenong Ranges and Melbourne’s City Skyline?! Come on in and check them out!

At Mercure Melbourne Doncaster, our Food & Beverage offering is where hospitality truly comes alive. We are seeking a passionate and driven Assistant Food & Beverage Manager / Restaurant Manager to support the leadership of our F&B operations and help deliver seamless, memorable guest experiences.

Reporting to the Food & Beverage Manager this is an excellent opportunity for an emerging leader or experienced supervisor ready to step into a broader leadership role within a dynamic hotel environment.

Key Responsibilities

• Support the management of Food & Beverage operations across the hotel, ensuring smooth day-to-day service delivery.
• Maintain Mercure’s high standards of guest experience, quality, and service excellence.
• Work closely with the Executive Chef and F&B leadership team to deliver exceptional menus and service execution.
• Lead, motivate, and develop team members, fostering a culture of engagement, accountability, and continuous improvement.
• Assist in managing rosters, labour costs, stock control, and operational efficiency.
• Monitor guest feedback and assist in implementing improvements to enhance satisfaction.
• Support the execution of functions, events, and high-volume service periods.
• Ensure compliance with health & safety, food safety, and licensing requirements.
• Build positive relationships with guests, suppliers, and internal stakeholders.

Qualifications

• Proven experience in a supervisory or assistant management role within Food & Beverage or restaurant operations.
• Strong understanding of high-volume service, events, and multi-outlet environments.
• A hands-on leadership style with the ability to inspire and guide a diverse team.
• Experience in managing labour, stock, and service performance.
• Passion for food, beverage, and delivering exceptional guest experiences.
• Excellent communication, organisational, and problem-solving skills.
• Flexibility to work across a rotating roster, including evenings, weekends, and public holidays.
• Full working rights in Australia (no sponsorship availabl

Additional Information

The Mercure brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:

• Ongoing Career and Professional Development Opportunities
• A Rewarding Work Environment
• Global Discounts on Hotel Accommodation & Food and Beverage