Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Supervisor, you’re not just overseeing the seamless execution of daily banquet operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

What will I be doing?

As a Food & Beverage Supervisor, you will play an important role in delivering outstanding service across banquet events and food and beverage outlets. You will support the Banquet Manager in overseeing banquet operations while also providing leadership and floor supervision in restaurant outlets as needed. This position requires a hands-on leader who is committed to developing Team Members, maintaining service excellence, and supporting operational efficiency.

Specifically, you will be responsible for:

• Supporting the Banquet Manager in the planning, coordination, and execution of banquet and catering events.
• Providing operational leadership and supervision within restaurant outlets as required to support overall Food & Beverage operations.
• Assisting in the implementation of training programs to ensure high service standards and exceptional guest experiences.
• Coaching, mentoring, and supporting Team Members to drive engagement, productivity, and performance.
• Monitoring service delivery and providing ongoing guidance to ensure successful banquet functions and outlet operations.
• Assisting with performance reviews and development discussions for Team Members under your responsibility.
• Responding to guest inquiries and concerns in a timely, professional, and service-oriented manner.
• Supporting departmental objectives, budgets, scheduling, policies, and procedures.
• Working within established financial guidelines and contributing to departmental profitability.
• Collaborating with the Chief Steward to manage inventory, control costs, and minimize loss and breakage of china, glassware, silverware, and related equipment.
• Inspecting banquet spaces, public areas, and service areas to ensure cleanliness, maintenance, and operational readiness.
• Coordinating with Housekeeping and Engineering to maintain high standards throughout all event and outlet spaces.
• Supporting menu implementation and collaborating with the Food & Beverage leadership team on guest offerings and service initiatives.
• Participating in monthly inventory counts and stock management processes.
• Supporting revenue-driving initiatives and encouraging Team Members to maximize sales opportunities.
• Ensuring compliance with all hotel policies, health and safety regulations, food safety standards, and fire and security procedures.
• Building positive working relationships with Team Members across all hotel departments and providing support wherever needed.

What are we looking for?

A Food & Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and Team Members. To successfully fill this role, you should demonstrate the following qualities, skills, and experience:

Required Qualifications

• Minimum 3 years of Food & Beverage supervisory or leadership experience, preferably in banquet operations, restaurants, or hospitality environments.
• Previous experience managing large events (500+ guests)
• Valid Food Handler Certification
• Valid Smart Serve Certification
• Strong leadership, coaching, and Team Member development skills.
• Excellent communication and interpersonal skills.
• Demonstrated commitment to delivering exceptional guest service.
• Flexibility to adapt to a variety of operational situations and business demands.
• Knowledge of food and beverage operations and basic financial controls.
• Positive attitude and professional appearance.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Preferred Qualifications

• Experience working in both banquet and restaurant environments.
• Knowledge of hospitality point-of-sale and financial systems.
• Post-secondary education in Hospitality Management, Business, or a related field.
• Passion for learning and developing both self and others.

This job is posted for an existing vacancy.

Hilton Mississauga/Meadowvale welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

ACCESSIBILITY Hilton Hotels and Resorts are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel's Accessibility for Ontarians with Disabilities (AODA) policy and plan, please contact the hotel at:

Application_Accomodations@hilton.com

Toll Free: 1-844-398-0378

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.