Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sensei Lāna’i, A Four Seasons Resort offers a luxurious adults-only wellness enclave on the secluded Hawaiian island of Lāna‘i. Unmatched hospitality, reputable specialists and natural beauty combine to offer a completely customized experience to discover one’s greatest well-being. At the heart of it all is the Sensei Way, an evidence-led approach integrating healthy living practices into three simple paths – Move, Nourish and Rest. Guided by highly trained practitioners in areas such as exercise physiology, nutrition, stress management, yoga and mindfulness, each stay is unique – itineraries are comprised from a selection of wellness classes, spa treatments, a range of island activities and world-class golf and tennis facilities complemented by nourishing and delicious dining by Nobu. The resort’s 10 spa hales are luxurious, Japanese-inspired oases of calm, each one featuring an ofuro bathtub, infrared sauna, steam, indoor and outdoor showers, oversized massage tables, private plunge pools and cozy lounging areas.

ASSISTANT FOOD & BEVERAGE MANAGER

Sensei Lāna’i, A Four Seasons Resort, islooking foranAssistant Food & Beverage Managerwho sharesa passion for excellence and who infusesenthusiasm into everything they do. Ourteams’have the opportunity toshape our guest experience by providing exceptional knowledge of the Resortand exemplifying the Golden Rule in each interaction. Work authorizationrequired

SENSEI LĀNAʻI, A FOUR SEASONS RESORT DINING

The clean food philosophy at Sensei Lāna‘i, A Four Seasons Resort, is not only about the enjoyment of the meal, but about how an individual feels after the meal. Consuming food the way nature delivered it, with optimal nutritional benefit and flavor, is core to all dishesMenus have been designed by world-renowned Japanese Chef Nobu Matsuhisa and his team in close collaboration with Sensei nutritionists, utilizing an evidence-led approach to nutrition within the context of full-body health. The culinary team seeks to partner with growers who share a passion for organic, local and seasonal foods. Produce from Sensei Farm Lāna‘i is featured, where the distance from farm to table is measured in footstepsGuests can enjoy dishes that incorporate Sensei’s nutritional (Nourish) philosophy as well as a variety of Nobu classicsDishes can be prepared to accommodate vegan and gluten-free diets.

WHAT YOU’LLDO

The Assistant Food & Beverage Manager helps oversee daily operations across all hotel outlets, including Sensei by Nobu, Garden Bar, In‑Room Dining, and the Pool. This role helps ensure exceptional service quality, guest satisfaction, and efficient operations while upholding company standards and profitability.Responsibilities include, but are not limited to:

• Supervise and lead Food & Beverage teams across all outlets by interviewing, training, mentoring, and coaching team members toensure adherence toestablishedcultural values and core service standards

• Support daily operations bymaintaininga strong, visible presence on the floor and ensuring exceptional guest experiences and consistent service standards

• Engage with guests to build relationships with new and returning patrons, addressing complaints, concerns, and special requests tomaintainhigh satisfaction levels

• Monitor the condition of facilities and equipment, recommending improvements to uphold quality and safety standards

• Collaborate with Culinary and Front‑of‑House leadership to update menus and develop special offerings

• Ensure compliance with company policies and all health, safety, and regulatory requirements

• Manage labor and operational expenses through effective scheduling, budgeting, purchasing, inventory control, and cost‑control practices

• Communicate effectively with employees and management to meet operational needs and ensure strong coordination between front‑of‑house and back‑of‑house teams

• Participate in regular operational meetings and promote proactive cross‑department communication to support seamless and efficient operations

• AndMore!

WHAT TOBRING

• Successful candidate mustpossesslegal work authorization in United States (unless the candidate is currently in a managerial position at another Four Seasons location as they may qualify for a L-1 Visa sponsorship)

• The hospitality business functions seven (7) days a week, twenty-four (24) hours adayand scheduled days and times may vary based on need. Holidays and weekends availability isrequired

• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card

• HawaiiFood Handler’s CardandHawaii Maui County Liquor Card isrequiredfor this role

• Ability to stand for extended periods,lift upto 50lbs, and push/pull as needed during shifts

• Prior experience in supervisory roles within luxury Food & Beverage or full‑service restaurant operations, preferably in high‑volume, fine‑dining, or all‑day dining environments.

JOIN OUR ‘OHANA & ENJOYOUR AMAZING BENEFITS:

• Salary Range$75k - $78k

• 100% Employer contributed Medical, Dental, and Visionbenefits

• Competitive wages and other benefits (Retirement Plan, Wellness Credit, Travel Credit) as well as Paid Time Off & Holiday Pay

• Inclusive and diverse employee engagement & recognition events all year-round

• Complimentary stays and exclusive discounts at Four Seasons Worldwide

• ComplimentaryEmployee Meals &Dry Cleaning for Employee Uniforms

• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources

• Comprehensive learning and development programs to help you master your craft

• Energizing Employee Culture where you are encouraged to be your true self!

• And so much more!

We look forward to receiving your application!

Please note that due to thelarge numberof responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about whatit'slike to work at Four Seasons ResortsLana’i, visit us:

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Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf