Job Description

Overview

Town and Country Resort is seeking an energetic, hands-on Assistant Food & Beverage Manager to support the daily operations of Monkey Bar and ARLO Restaurant. This position plays an important role in delivering memorable dining and beverage experiences while developing a strong, service-focused team.

The Assistant Food & Beverage Manager will work closely with the Food & Beverage leadership team to oversee restaurant and bar operations, develop team members, maintain service standards, and drive financial performance. The ideal candidate is a visible and engaged leader who understands the importance of creating a positive team culture while balancing exceptional guest service with operational excellence.

This is an exciting opportunity for a hospitality professional who enjoys working in a dynamic resort environment and can adapt their leadership approach to two unique food and beverage experiences. Starting salary $70,304 #towncountrySD

Responsibilities

Operational Leadership

• Assist in overseeing the daily operations of Monkey Bar and ARLO Restaurant, ensuring consistent execution of service standards and operating procedures.
• Maintain a visible leadership presence during operating hours, supporting the team and ensuring smooth service.
• Monitor restaurant and bar operations, including opening and closing procedures, staffing levels, reservations, seating flow, and service execution.
• Partner with culinary leadership to ensure effective communication between front-of-house and back-of-house teams.
• Address operational challenges promptly and identify opportunities to improve efficiency and the overall guest experience.
• Ensure compliance with food safety, sanitation, alcohol service, and resort operating standards.

Team Leadership & Development

• Recruit, train, coach, and develop Food & Beverage team members.
• Provide clear direction, establish expectations, and hold team members accountable for performance.
• Conduct pre-shift meetings and communicate daily priorities, promotions, special events, and guest service expectations.
• Support scheduling, labor management, attendance, and performance management.
• Foster a positive, collaborative work environment that encourages teamwork, accountability, and professional growth.
• Lead by example and ensure team members receive consistent coaching and feedback.

Guest Experience

• Ensure exceptional and consistent guest service across both restaurant concepts.
• Interact regularly with guests, anticipate their needs, and personally resolve service concerns.
• Monitor guest feedback, online reviews, and service trends to identify opportunities for improvement.
• Support VIP experiences, special occasions, group functions, and resort-wide events.
• Maintain the unique identity and atmosphere of each outlet while upholding Town and Country Resort's overall service standards.

Financial & Business Performance

• Assist with managing departmental budgets and achieving revenue and profitability goals.
• Monitor labor costs, scheduling efficiency, food and beverage costs, and controllable expenses.
• Review sales performance, identify trends, and recommend strategies to increase revenue.
• Support menu promotions, beverage features, special events, and other revenue-generating initiatives.
• Monitor inventory, purchasing, and proper product handling to minimize waste and control costs.
• Utilize financial and operational reporting to identify opportunities and improve business results.

Communication & Collaboration

• Partner with the Food & Beverage Director, outlet leadership, and culinary team to establish and achieve operational goals.
• Maintain effective communication with other resort departments, including Front Office, Sales, Events, and Guest Services.
• Participate in departmental meetings, training initiatives, and resort-wide programs.
• Support the development and implementation of new service initiatives and operational improvements.

Qualifications

Qualifications & Experience

• Minimum of 2–3 years of Food & Beverage supervisory or management experience, preferably in a hotel, resort, restaurant, or high-volume bar environment.
• Experience managing both restaurant and bar operations preferred.
• Strong knowledge of restaurant service, beverage operations, and hospitality standards.
• Demonstrated ability to lead, motivate, coach, and develop a diverse team.
• Working knowledge of labor management, scheduling, inventory control, and financial performance.
• Excellent communication, organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Flexible availability, including evenings, weekends, and holidays.
• Current California Responsible Beverage Service (RBS) certification or ability to obtain certification as required.

What We Are Looking For

• A hands-on leader who is comfortable being present on the floor and actively directing operations.
• Someone who takes ownership of results and follows through on commitments.
• A strong decision-maker who can independently address operational challenges.
• A leader who builds accountability and develops individual team member capabilities.
• A hospitality professional who understands how to balance guest satisfaction, team engagement, and financial performance.
• Someone who brings energy, enthusiasm, and a genuine passion for creating memorable experiences.

Join the Town and Country Resort team and help us create exceptional experiences, one guest and one team member at a time.