Job Description

About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About the Job

The Assistant Manager, Facilities supports the Facilities Manager in both the strategic planning and day-to-today operations at our campuses, servicing the needs of both our team members and clients.

As an Assistant Manager of Facilities, You Will…

• Coordinate reception, security, maintenance, mail, deliveries, cleaning, catering, waste disposal and recycling
• Plan utilization of space and resources for new campus build-outs
• Assist the Facilities Manager in Investigating options for new campuses and lines of business
• Support with the project management contractors and campus buildouts
• Support with the comparison of costs for required equipment and services
• Participate in future developments in line with strategic business objectives
• Ensure campuses meet health and safety requirements and legislative compliance
• Ensure minimum disruption to business operations during construction
• Ensure projects by staff and contractors have been completed
• Respond to campus emergencies and urgent issues as they arise
• Process and submit LGU applications for permits
• Follow-up on submitted applications until completion
• Track deliverable to LGU including renewals, and monthly and quarterly compliance activities
• Coordinate with customs broker regarding shipments (release and delivery)

As an Assistant Manager of Facilities, You Have…

• High School Diploma or equivalent required
• The ability to thrive in a fast-paced, ever-changing work environment
• The ability to follow organizational policies and procedures
• Strong organization skills
• The ability to handle a high volume of work
• Strong communication skills and enjoy collaborating with a diverse group of people
• The ability to work a variety of shifts including days, evenings, weekends and holidays (depending on required project deadlines or emergencies)

IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.

Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to hr@intouchcx.com for review and validation.