Job Description

Assistant Facilities Manager
Our client is a large-scale physical retail mall managed like a startup as it reinvents and reborns into an entirely new concept. They have redefined their retail with a "Fit by Day, Fun by Night" concept, offering a unique blend of stores, restaurants, and fitness establishments in a sprawling 180,000 sqm space.

As an Assistant Facilities Manager at our mall, you will be integral in ensuring a safe, functional, and inviting environment for our visitors and tenants. Your role involves maintaining our facilities and equipment, troubleshooting issues, coordinating with contractors, and overseeing various maintenance tasks. This position demands meticulous organization, strong negotiation skills, and the ability to adapt to a dynamic environment.

Responsibilities

• To contribute by ensuring a safe and functional environment and providing comprehensive maintenance service to the Mall equipment & machines

• Ensure all the building facilities' assets and systems are maintained in good and serviceable working condition at all times

• To investigate and troubleshoot all equipment failures and malfunctions

• Coordinate and supervise work performed by outside contractors for maintenance, especially for common area systems

• Manage multiple vendors of hard skills to deliver services on time and within budget

• Ensuring that basic facilities are well-maintained and conducting proactive maintenance

• Supervising and controlling outsourced vendors or suppliers are scheduled daily, monthly, and yearly plans such as security, cleaning, pest control, gardening, etc.

• Monitoring and reviewing vendor duty roster plan and TOR

• Implements and monitors permit and contractor safety procedures

• Liaise and support related departments for Mall events and activities

• Provide support where necessary for any planned and unplanned out-of-hours working

• Follows environmental regulations and company protocols

• Documentation related to Facilitate works such as PR, Memorandum, Checking list, etc

• Maintain confidentiality regarding operations and processes

• Foster positive communication with executives, staff, clients, and visitors

• Exercise good judgment in performing duties and responsibilities

• Support related department of company policies, principles, and mission

• Perform other duties as assigned

Qualifications

• Preferably, at least 2-3 years of experience in facilities maintenance work in a Shopping Mall industry or high-rise building

• Flexible working time under duty roster

• Experienced in management/maintenance management/building operations maintenance of shopping malls or high-rise buildings

• Meticulous, organized, good negotiator with a strong hands-on mentality and able to work in a fast-paced environment, including having the flexibility to adjust and react to changing priorities

• Have the ability to be a quick problem solver and learn how to manage a range of internal and external parties

• Must be able to write simple reports

• Problem-solving skills are preferred

• Ability to develop strong fiscal business relationships with facility vendors on behalf of the company

• Good command of English

Nice to have

• Preferably a technical or engineering diploma/degree

• Proactive, fast learner and ability to multi-task

• Ability to work independently yet as a team player to work across different departments

• Passion for service and client focus

• Strong administrative/organizational/project management; program/procedure design skills

• Proficiency in CAD software like AutoCAD or Revit to create detailed and accurate floor plans