Job Description

Do you take pride in creating a well-run, welcoming environment where residents feel cared for the moment they walk in?

Do you enjoy leading teams, solving problems quickly, and keeping operations running smoothly behind the scenes?

If so, we would like to talk to you about joining our talented team as the Assistant Executive Director
Touchmark at Georgetown is a full-service retirement community, enriching the lives of residents and their families through five-star hospitality, services, and amenities.
In this role, you will support resident satisfaction every day by overseeing key resident service and building operations; helping ensure our community is clean, safe, well-maintained, and service-focused. Duties for this position will include, but are not limited to, leading resident services teams, supporting budgets and operational planning, coordinating vendors and service partners, and ensuring compliance with applicable safety standards and regulations.
Requirements:
• A commitment to Touchmark’s values (hospitality, compassion, excellence, teamwork, and integrity), and a desire to model these values daily
• Bachelor’s degree in a related field plus 7+ years of facilities maintenance and/or hospitality operations management experience OR Associate's degree plus 10+ years of related experience OR an equivalent combination of progressively responsible experience including staff leadership
• Demonstrated experience managing and developing teams (hiring, coaching, performance management)
• Valid driver’s license
• Ability to manage multiple priorities, respond to issues with urgency, and maintain a high standard of service
• Proficiency with computers and standard business software (email, scheduling, basic reporting)
• General understanding of budgeting and vendor/contract management
• Strong interpersonal, communication, and organizational skills, with a genuine interest in supporting a senior population