
We are looking for experienced and ambitious Assistant Engineering Manager (AEM / Workshop Manager) to join Arriva London on full-time permanent positions available in locations throughout North and South London.
As an Assistant Engineering Manager, your role would involve assisting the Garage Engineering Manager with the running of an efficient workshop that meets the targets set out but TfL, Arriva London and DVSA along with the service delivery to ensure that the garages meet their PVR requirements at all times whilst operating within budget and delivering their core KPI and regulatory compliance.
This job description sets out the main duties and responsibilities of the job-holder. It does not constitute an exhaustive or comprehensive description of duties and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development.
Be the designated person, when onsite, for ensuring depot security and ensuring adherence by all team members for all matters relating to safe working practices and environment. Work to the instructions of the Engineering Manager, undertake all work as outlined in the Leader Standard Work document and other tasks as required. Lead and provide immediate supervision to the team to ensure they undertake the efficient and safe servicing, maintenance, repair, overhaul and cleaning of vehicles and components to set specifications. Identify, forward plan and allocate workload, to ensure it is balanced and presented at the correct time. Liaise with Working Chargehands to ensure on-road engineering performance is within target, ensuring clear communication and data capture. Ensure adherence of the team to working instructions, health & safety regulations, quality procedures and environmental systems Ensure necessary resources are available to the team at the required time; e.g. parts, consumables, tooling, equipment Ensure work documentation is issued and records are correctly compiled, signed off and maintained. Provide verbal and/or written reports to Engineering Manager as required. Undertake team and shift briefings and handovers using Team Talk Boards effectively. Root cause and target areas of improvement within fleet reliability by focusing on breakdown reduction, planned maintenance and lost mileage. Work with the Engineering Manager to manage engineering costs in the depot / garage whilst increasing the efficiency and capability of their engineering team. Deputise/be the site lead for the Engineering Manager in their absence.
Ensure that all staff within the garage fully understand and comply with company and statutory requirements in terms of Health & Safety and operating procedures. Be the designated person, when onsite, for ensuring depot security and ensuring adherence by all team members for all matters relating to safe working practices and environment. Ensure adherence of the team to working instructions, health & safety regulations, quality procedures and environmental systems, and inspire continual review, improvement and development of the standard operations, processes, systems and product. Monitor contractor sign-in and safety working practices.
To ensure that the depot peak vehicle requirement is achieved on a daily basis and to ensure that all vehicles supplied for service are cleaned and maintained to a high standard that exceeds the statutory requirements set out by DVSA.
Assisting the Engineering Manager in ensuring necessary vehicle availability to meet contractual obligations whilst guaranteeing that all vehicles are maintained to the statutory requirements set out by DVSA. Ensure work documentation is issued and records are correctly compiled, signed off and maintained. Supervising all mechanical and electrical engineers within the Engineering function, identifying training needs and technical competencies. Ensuring technical staff are held responsible for the work they produce and encouraging a culture of individual and team ownership of all quality processes.
Reducing waste and supporting Continuous Improvement and increased efficiency wherever possible.

Arriva is the leading passenger transport operator in Europe, employing around 36,200 people and delivering 1.5 billion passenger journeys each year, with businesses across 11 European countries.
Our services include local buses (scheduled and demand-responsive); inter-urban commuter coaches; local, regional and national train services; waterbuses, bicycles and school transport.
We operate passenger transport services in Czech Republic; Croatia; Hungary; Italy; Netherlands; Poland; Slovakia; Slovenia, Spain and the UK. We also have a rolling stock leasing company in Romania.