With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Employee Contract Type:
Local - Fixed Term Employee (Fixed Term)
The Assistant - Donor Correspondence Management provides support to the overall national sponsorship operation to function smoothly. The position supports the Coordinator - Donor Correspondence Management to ensure vetting, systemizing and dispatching of Sponsors letters & gifts. This position will also provide support to the overall national operation in terms of monitoring, follow ups and field reviews to ensure compliance with Sponsorship Standards.
Major Responsibilities
• Facilitate the Sponsor - Child Engagement
• Process Sponsor Letters, Sponsor Electronic Letters, Gifts & Birthday Bounce Cards received at National Office
• Facilitate quality and timely communication between sponsors and Registered Children for all Sponsor – Child Engagement features.
• Maintain required records and/or tracking sheets.
• Facilitate capacity building trainings on sponsorship standards, correspondence, business processes, manuals and policies
• Be involved in field visits and engage with AP teams, child and communities.
• Keep track of all external translators.
Required qualifications, experience & competencies
• At least 2 years’ experience in World Vision or similar agencies is an advantage.
• A Higher Diploma (A study course exceeding 6 months or more) in Administration, Management or any relevant stream of studies
• Strong computer skills including, Word, Excel and PowerPoint.
• Creative and able to apply innovative thinking.
• Good interpersonal skill and cross-cultural sensitivity, abilities to work as a team.
• Effective written and oral communication
• Ability to Read, Write and speak in English and Sinhala or Tamil
“WV has a zero tolerance for incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. Therefore, World Vision does not hire staff whose background is not suitable for working with children or vulnerable adults, even if their role does not interact directly with them”
Applicant Types Accepted:
Local and International Applicants (IA's) Accepted
World Vision is the largest child-focused private charity in the world. Our 33,000+ staff members working in nearly 100 countries have united with our incredible supporters to impact the lives of over 200 million vulnerable children by tackling the root causes of poverty. Through World Vision every 60 seconds…a family gets water…a hungry child is fed…a family receives the tools to overcome poverty.
Motivated by our faith and guided by our deep experience and expertise, we are a Christian humanitarian, development and advocacy organisation devoted to improving the lives of children, families and their communities around the world and creating lasting impact that will live on in generations to come. We serve all people, regardless of religion, race, ethnicity, or gender.
