Job Location Chelsea - New York, NY 10011 Salary Range $25.00 - $30.00 Hourly
About Chelsea Piers:
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.
About the Opportunity:
Chelsea Piers is seeking to hire an Assistant Dockmaster to join our Marina team. In this role, you will be responsible for overseeing the daily operation of the Marina and Docks, assist in supervising and training new dockhands, accommodating all seasonal and transient customers, and assist in the general maintenance of the facility. This role reports to the Marina Manager/Dockmaster and works closely with the Marina office.
As the Assistant Dockmaster, you will be expected to:
Assist the Dockmaster with scheduling and managing all dockhand tasks
Maintain a professional presence both in person and on the radio
Monitor VHF radio for all communications with the marina
Approve inbound and outbound clearance as boats arrive and depart
Ensure all customers have an exceptional experience at the marina
Maintain and enforce marina rules to ensure the safety and compliance of all guests
Perform daily inspection of the docks and Submit reports of any issues
Perform daily dock walks verifying all empty slips and boats are in the correct location
Verify all transient boats have arrived / departed according to their reservations
Upon vessel departures, verify all accounts are up to date and paid in full.
Maintain a clean property and marina by keeping docks clear and removing any trash when seen
Take proactive approach to severe weather prevention; steps to secure and protect docks, vessels, customer and marina personnel
Establish and maintain positive relationships with customers, coworkers, and all departments.
All other duties as assigned by management
This is not comprehensive list of responsibilities, which can change at any time at the discretion of your supervisor.
About You:
You work well both independently and in a team environment, punctual, professional and able to communicate clearly and effectively with your teammates. You must be comfortable working around boats and on the water. You are able to stand for long periods of time working in all-weather elements throughout your shift.
High School Degree or equivalent
Minimum 5 years supervisory experience
Minimum 5 years marina experience
Proficient in marina management software systems such as Dockwa preferred
Basic boat handling experience preferred
Previous customer service experience preferred
Must thrive in a fast-paced environment
Ability to work safely around the water
Excellent verbal and written communication skills
Must be highly organized, flexible, and detail oriented
Must be capable of working both independently and as part of a team
Must have a flexible schedule to include working weekends, holidays, and evenings
This position is based at Chelsea Piers in New York, New York
Chelsea Piers is an Equal Opportunity Employer
The Chelsea Piers Sports & Entertainment Complex is a 28-acre sports village located between 17th & 23rd Streets along Manhattan’s Hudson River. Opened in 1995, Chelsea Piers transformed four historic, long-neglected piers into a major center for public recreation and waterfront access. Annual visitation is approximately 4.1 million.
Situated on Piers 59 through 62 and in the head house that connects them, the complex features: the Golf Club, the Chelsea Piers Fitness Club, Sky Rink, the Field House, Bowlmor, the Lighthouse, Current and Pier Sixty Event Centers, Sunset Terrace, and the Marina at Chelsea Piers.
The Golf Club at Chelsea Piers, Manhattan’s only multi-tiered, year-round, outdoor golf driving range and teaching academy, allows golfers to hit full shots, practice putting and take lessons from top pros. Chelsea Piers Fitness features one of the country's most challenging rock walls, a 75-foot pool, Hudson River sundecks, dedicated studios for yoga, barre, Pilates and cycle programs, and 150+ group fitness classes a week. Chelsea Piers also features two indoor ice rinks, a 40-lane bowling center operated by Bowlmor, along with gymnastics, soccer, and basketball facilities for youths and adults. Often referred to as Manhattan's ultimate playground, Chelsea Piers attracts sports & recreation enthusiasts of all ages and abilities.
Chelsea Piers sponsors include First Republic Bank, Coca-Cola, NFP, Under Armor, and Northwell Health.
